Sandra Suresh

About Sandra Suresh

I am an Organizational Psychologist aspiring to transition into User Research, where I can apply behavioural science and qualitative inquiry to understand user needs and inform meaningful product decisions. This interest is rooted in my PhD specialization in Organizational Behaviour and Environmental Psychology, where my doctoral research examined how biophilic workplace design influences employee performance and well-being. Through this work, I developed strong expertise in quantitative research, behavioural analysis, and translating complex human experiences into evidence-based insights.Building on this foundation, I worked as an Organizational Psychologist within the People & Culture function, leading culture diagnostics, employee listening, and behavioural assessments to identify engagement drivers, workflow gaps, and psychological friction points. By synthesizing qualitative data into executive-ready strategies and facilitating stakeholder consultations, I helped design interventions that strengthened collaboration, governance, and organizational effectiveness.I now aim to extend this research-driven approach beyond workplace systems into product and user ecosystems, bridging deep psychological insight with human-centered design to create experiences grounded in real behavioural understanding.

Experience

1. Organizational Psychologist

   Steeloncall Services India Pvt Ltd

   Jun 2025 — Present · Bengaluru, IN

   At SteelOnCall, I led organization-wide culture diagnostics and behavioral assessments to identify workflow gaps, cultural norms, and psychological friction points. Designed and executed mixed-method studies including interviews, psychometric surveys, and climate assessments to evaluate employee experience and engagement drivers. Translated qualitative insights into executive-ready presentations to support leadership decision-making. Facilitated structured feedback forums to strengthen psychological safety and co-create systemic solutions. Drove culture transformation initiatives to enhance governance, accountability, and process discipline. Managed PIPs and exit interviews using a psychology-led approach to understand performance and attrition drivers.

Education

• Indira Gandhi National Tribal University, Amarkantak

  MSc

  2018 — 2020

• Central University of South Bihar

  PhD in Psychology

• LITTLE FLOWER INSTITUTE OF SOCIAL SCIENCES & HEALTH, KAITHAPOYIL

  BSc

  2016 — 2018