Suresh Reddy Thumma
Sr. Business Operations Analyst at Clarivate
- Role
- Sr Business Operations Analyst at Clarivate
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Suresh Reddy Thumma
Experienced Customer Service professional with a background in Human Resources, Social Services, and Recruitment. 7+ years’ experience contributing to the exceptional performance of the Customer Services teams in and around Hyderabad. Seeking to leverage my expertise for the growth of the organization and my career and I am an ardent technical enthusiast in web designing and coding.An adaptable and responsible professional seeking to harness my skills in the Technical and Business Analytics market. My experience in Customer Service departments in my various organizations has provided me with a well-rounded background and enabled me to develop an analytical/logical approach to tasks, skills, and the ability to work under pressure and thrive in Customer Services for technical products and services. Always Customer-Centric and have been a Trainer for 8 New Hires within Clarivate and always advocate customer-centric strategy while in training. Lifelong learner currently pursuing MS Excel Certification and Data Science.In short, I am dependable, industrious with strong diligence, and eager to learn about new technologies and business issues. Can work well both on my own initiative and as part of a team.
Experience
Sr Business Operations Analyst
Oct 2021 — Present · Hyderabad, IN
Education
Sacred Heart College
MSW, Human resources
2008 — 2010
St.Thomas High School, Hanamkonda, Warangal
Secondary Education
1998 — 1999
Vidya Niketan Junior College
Intermediate, Civics, Economics and Commerce
1999 — 2001
Università Pontificia Salesiana - Rome, Italy
Bachelor's in Philosophy, Philosophy and Religious Studies
2003 — 2006
Kakatiya University
Bachelor of Arts (B.A.), English Language and Literature/Letters
2003 — 2006
Skills
- Team Leadership
- Hardware Infrastructure
- Performance Management
- Crm
- Executive Coaching
- Employee Relations
- Content Writing
- Talent Management
- Talent Acquisition
- Recruiting
- Training Co-Ordination
- Sourcing
- Training
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