Suresh Kumar
- Role
- Client Relationship Manager at Agriya
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
Experience
Client Relationship Manager
May 2008 — Present · Chennai, IN
Current Responsibilities/ The Things that I would Love to do:\\\\n-\\\\n- Project Consultation\\\\n- Conduct Study on Customer Needs,Wishes and Dreams\\\\n- Provide Ideas to Improve Challenges faced by Customer\\\\n- Identify New technologies suitable to implement in Projects\\\\n- Project Management & Accounting\\\\n- Team & Infrastructure Management\\\\n- Risk & Issue Management\\\\n- Scrum Master\\\\n- Scheduling Sprint Meetings\\\\n- Agile Methodology for Projects & Products\\\\n- KanBan Methodology for Support Projects\\\\n- Quality Management\\\\n- Service Delivery Management\\\\n- Problem Solving\\\\n- Maintain Instant & Regular Communication\\\\n- Followup & Maintain Client Satification\\\\n- Segmentation Stratergy and Retention of Existing Clients\\\\n- Recurring Project Payment/Contracts\\\\n- To make sure clients use our product/Services to its maximum\\\\n- Maintaining Balance in Flow of Projects\\\\n- PACSI (Perform,Accountable,Control,Suggest,Informed)\\\\n- Providing Value Additions & Insights to both the Company and Clients\\\\n- Encouraging & Appreciating Team Members.\\\\n- Maintain Lively Work Atmosphere among teams.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
GRD Institute of Management
MBA
2005 — 2007
KSR College of Technology
Bsc. Information Technology
2001 — 2004
St.Joseph Boys Higher Sec.School.. Coonoor
Schooling
1989 — 1997
Trinity Academy Matric. Hr.Sec School
Higher Secondary
1998 — 2000
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