Suresh Kumar Raghuram
Customer Success | Digital Transformation | Product Development & Service Delivery
- Role
- Associate Vice President at HCLTech
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Suresh Kumar Raghuram
Senior IT professional with global experience of over 26+ years in customer engagement, program and project delivery across the communications service provider, telecom networks, consumer goods and health care industry domains. Proven track-record of successfully leading and executing programs and projects in multi-site engagement model across Application Development & Maintenance, Infrastructure, Cloud Development & Operations, Cybersecurity, Mobile App development & testing, Supply Chain, Service Fulfillment & Assurance, OSS, NMS/EMS and Network Elements for clients across North America, Europe, and Australia. Leader with proven technology and business acumen with continuously learning and adapting to new age technologies. Strategize and steer initiatives for client stakeholder engagement, mining new business opportunities for growth, process & quality management, building team and competency, continuous improvement, leading team towards operational and delivery excellence.
Experience
Associate Vice President
Nov 2024 — Present · Irving, TX, US
Education
University of Madras
Bachelor of Engineering (B.E), Computer Science
1992 — 1996
Skills
- Release Management
- Sdlc
- Customer Engagement
- Project Metrics
- Service Delivery
- Continuous Improvement
- Global Delivery
- Nms
- Telecommunications
- Program Management
- Statistical Data Analysis
- Ms Project
- Unix Shell Scripting
- Program Delivery Management
- Software Project Management
- Project Planning
- Ems
- Tcl-Tk
- Unix
- Pmo
- Pmp
- Network Elements
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