Suresh Iyer

About Suresh Iyer

A digitally charged IT professional, Suresh focuses on leveraging the opportunities presented by today\'s digital platforms for enriching and enhancing the businesses he serves. His consultative approach enables him to deliver effective solutions impacting business KPIs such as customer satisfaction, revenue, profitability and productivity. His approach is based on the premise that data will be key to unlocking the true potential of an organization, and in creating competitive advantages and enabling innovation. Currently, as CIO of Blue Star Limited, he orchestrates a number of transformational initiatives to deliver end-to-end digitalization encompassing Blue Star\'s ecosystem of products, customers, dealers and suppliers using technologies such as M2M, Internet of Things, Cloud, Mobility, Bots, RPA, Machine Learning and Analytics. In this process, he has rebuilt the digital core and developed the digital capabilities of the organization. He has implemented solutions such as Sales bots, Dealer Portal integrated with Financing and ePayment, IoT-enabled Smart Products, HVAC Remote Monitoring and Tracking, Analytics-driven Demand Forecasting and Spare Parts Management, Product Life Cycle Management, Industry 4.0-based Intelligent Factory, Augmented Reality, Bots and Predictive Diagnostics. Prior to this, he headed the Global Delivery/Marketing functions of Blue Star Infotech Ltd. where he led a team of people. He is an avid panelist for topics on IoT, Digital Transformation and Digital Manufacturing, and has authored various articles. His work has yielded industry accolades such as Indian Express Digital Excellence 2019, IDC ICONIC (2019, 2018, 2017, 2016), CIO 10•••20, 2019, 2018, 2017, 2016), Big CIO 2019, NextGen Digital Leader 2018, BW Business World Best Digital Transformation (2018), IMC Digital Technology 2017, Indian Express Intelligent Enterprise 2018, Promising Manufacturing IT Leader (2018, 2017, 2016), Change Agent 2017 and Most Innovative CIO 2017.

Experience

1. Chief Information Officer

   Blue Star Limited

   Aug 2012 — Present · Mumbai, IN

   Driving the digital transformation agenda of the company by leveraging IoT, Mobility, RPA, Analytics and Cloud and creating an insights-driven company.\\\\n\\\\nFocused on conceptualizing and delivering digital solutions that enables the business to power experiences and relationships with customers and other stakeholders through adoption of relevant and integrated solutions.\\\\n\\\\nDriving and implementing solutions such as Industry 4.0 (Factory IoT), Smart Products using IoT, Remote Monitoring of Chillers using IoT, Predictive Maintenance of Chillers using AI, Product Lifecycle Management (PLM - Windchill), Demand Forecasting, Dealer Portal, Virtual Assistant (Bot) for Sales, Apps (Customer Care, Service, HR, Sales Force Automation, eCatalog), Spare Parts Planning, QR Code, Augmented Reality for Sales and Manufacturing, etc.\\\\n\\\\nModernizing the digital core by migrating SAP ECC to SAP HANA\\\\n\\\\nEstablishing IT governance and relevant standards, processes and controls.\\\\n\\\\nDevising and executing IT cost optimization programs without compromising on service levels or efficiencies by using measures such as consolidation and technology enablement. Successful in cutting costs by 25% without dilution of service levels.\\\\n\\\\n\\\\n

Education

• Mumbai University (Watumull Institute of EE, CT and BI)

  BE, Computer Technology

  1985 — 1988

• University of Mumbai

  BSc, Physics

  1982 — 1985

• St. Xavier's School, Vile Parle, Mumbai

  SSC

  1977 — 1980