Suresh Sivaraman

About Suresh Sivaraman

14 years of experience in IT Infrastructure services, Telecom Services, Logistics Services and Education Services support of Enterprise Windows Environments.* Experience in IT and Data Infrastructure services on Configuring, implementing, maintaining and administering medium, large and Enterprise Windows server 2003/2008/2012/2016/2019 * Experience in Configuring, maintaining and administering VMware 6.0 vSphere and Creating templates from VM\'s, deploy VM\'s from templates and allocate resources, Experience in Microsoft 365 administering users and groups, Exchange Online, Teams, OneDrive, Azure AD Connect, Azure Active Directory, backup and recovery, and Office 365 applications.* Experience in SCCM/System Center Configuration Manager and SCOM/System Center Operations Manager * Proficient in providing access to Folders to access files in the shared path.* Configuring, implementing, and troubleshooting LAN, etc.* Expertise in IIS Server for using web-based Applications * Knowledge in Incident, Change and Request management.* Strong believe in teamwork, Quick learner, with an ability to rapidly achieve Organizational integration.* Highly interested in new technology and willingness to adapt to it.* Good analytical abilities, communication Skill and Strong interpersonal skills.

Experience

1. Senior Project Leader

   ACL Digital

   Aug 2025 — Present · Chennai, IN

   Develop and maintain procedures for apply patches to major subsystems and services, roles and filesystemcomponents within a Windows Systems environment and perform operating system and patch testing on allchanges prior to installation. Monitor and review system logs and detect and troubleshoot problems.• Decommission Production and Non-Production servers as per Production Change Authority• Deploying web forms and Interactive media course forms in IIS Production servers.• Creating templates from VM\'s, deploy VM\'s from templates and allocate resources.• Analyzing the VM-support logs for ESX servers and Virtual Center logs to diagnose the root cause for the problem and troubleshooting them.• Expertise in configure and managing DNS, DHCP etc.• Establish and maintain suitable resource and performance monitoring on all Windows environment systems.• Service Health monitoring using Microsoft SCOM console and actively respond based on system alerts and notifications.• Configuring and removing Cisco Jabber for Faculty users.• Managing on premises Exchange and O365 Exchange in a high-pressure environment across multiple regions and multiple entities.• Manage the Citrix environment, Administering and maintaining Citrix Xendesktop and application virtualization infrastructure.• Working in SCCM with knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting.• Managing and troubleshoot day to day operations, performing monitor and tuning system performance, and providing administration, configuration, installation, deployment and maintenance.• Implements and Maintain Group policies for an Enterprise environment and creates a strategy for configuring the user environment and the computer environment with the Group policy.• Responsibilities include managing the MS 365 interface with such technical task’s domains, security groups, users, and licenses.

Education

• CSI Corley Hr Sec School

  Higher Secondary, 12th Standard - General Machinist

  2003 — 2005

• University of Madras

  BSc, Information System Management

  2005 — 2008

• St. Mary's Matriculation Higher Secondary School

  High School, 10th Standard

  2002 — 2003

Skills

• Cisco Technologies
• Dhcp
• Group Policy
• Servers
• Active Directory
• Unix
• Xp
• Windows Server
• Vpn
• Office 365
• Ceh
• Security
• Vmware
• Team Management
• Dns
• Cisco Routers
• Citrix
• Vendor Management
• Switches
• Service Delivery
• Firewalls