Suresh Pelluru
Senior Service delivery manager /Client Engagement at Capgemini
- Role
- Service Delivery Manager at Capgemini
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Service Delivery Manager
Mar 2008 — Present · Hyderabad, IN
Bachelor of engineering with ITILV3 Expert certified ITSM professional Extensively working on Mainframe technologies, JCL,in-house job schedulers, VAX/VMS, Telecom billing CRM support around 12+ years of experience in incident, problem, change management, SLM,customer care, billing, monitoring tools, L1, L2, L3 application support, sound technical knowledge and functional knowledge of customer care, service desk, liberate & Cerillion CRM Billing systems, billing operations, performance improvements, BCP, internal and external audits.
Education
University of Madras
BE - Bachelor of Engineering
2013 — 2013
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