Suresh Kumar

About Suresh Kumar

Summary ‘It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one BFSI and Pharma industry is witnessing a drastic shift to the Digital Web. With this in mind, I have to lead my team to successfully launch the Cognitive RPA which promises to simplify processes and allow customers to converse with their applications through text. The need for the Cognitive RPA arises from today\'s business customers’ demand for secure, convenient and fast digital interactions. Customer expect personalised, concierge-like services and offers from their Providers. Employees can also use bots to report issues seamlessly, find information, request access or new assets, ensure system or resource functionality, pull reports and much more. We are creating user experiences that users have not experienced before, and we are enabling Enterprises to engage and transact with their customers through intelligent conversations, anytime, anywhere. Our IT engineers are working tirelessly to build bots that reflect the jargon and workflows that can completely transform the way BFSI and Pharma industries function. Why Cognitive RPA? • Reach your customers where they are • Round the clock self-service • Deploy bots to apps, Web, Mobile, Email, SMS, Facebook Messenger, Slack, Cisco Spark, Skype for Business, Twitter • Transform yesterday’s banking tasks too natural, modern text, keystroke and spoken commands • Grab millennial market share • Ready to launch in 8 weeks • Your customers enjoy conversational UI with our NLP-enabled engine • Turn insights into actionable data • Cut costs by 40% At Avenir, we are on a mission to help BSFI and Pharma to improve productivity, reduce costs and enhance customer service by using the Cognitive RPA.

Experience

1. Group CEO

   Avenir Digital Inc

   Jan 2016 — Present · Raleigh-Durham-Chapel Hill, NC, US

   CEO, Avenir Digital As a visionary, entrepreneur and Co-Founder of Avenir with over 14 years in IT, I enjoy researching and developing innovative technologies and methodologies that can give my clients a competitive edge. In 2005, we set up Avenir Business Solutions with just two consultants, we made a turnover of £800K in our first full trading year, and things have only moved onwards and upwards since. From there, I decided to dip my toes in the Software Services/ Solutions of opportunity and was instantly fascinated by the fast-paced world of Services. We are now empowering enterprises, especially within the banking and financial sector with bot technology. The bot revolution is here to stay, and we are leveraging the our bot building platform to help enterprises cut costs by over 40%. • Overseeing Banking Bot R&D • Successfully launched ‘Avenir Banking Bot.\' • Customer engagement • Managing strategic partnerships with financial industry leaders like Temenos • Formulating program strategies, establishing teams, and leading successful deliveries • Driving Organization Strategy • Setting Revenue Targets • Managing NPD Funnel You can learn more about how we are doing this on our blog Specialties: Digital transformation, Banking Bots, Bot Building, Banking and Finance, Visionary Entrepreneur, Excellence in Execution

Education

• Anna University

  Bachelor's degree, Electrical and Electronics Engineering

  1996 — 2000