Suresh Iyer

About Suresh Iyer

PRINCE2 & ITIL certified business leader with IT, Telecom, Manufacturing, Retail & BFSI experience.Rainmaker with a unique blend of sales & delivery leadership who has won +$600 million business in last 10 years, owning P&L responsibility.Shaped & won multiple large deals of +$200 million in last 5 years. Created & run service lines in Testing as a shared service, with teams of ~1500 & independent P&L, test consulting & go-to market capabilities. Rich client facing experience alongside large global outsourcing & right-shoring Recognised as a growth & profitability catalyst, infusing thought leadership, driving operational excellence, C-level engagement. Specialises in Large scale Global Service Delivery & Software Testing. Consistent top performer & awarded twice as Best sales person/sales support. Opened up testing in new & challenging geographies in Eastern Europe and LATAM.Managed multiple complex transitions & QA transformation/modernisation programs. Pioneered & industrialised Global Test Factory with a Global first distinction of TMMi-L5, Test point estimation for Managed Testing Services, Colocation centres, test vertical solutions in Telecom and BFSI & Test Academies. Won 9 awards at European Software Testing (TESTA) in UK. Industry speaker in multiple global forums & events.Built strong Alliances, partnerships & Analyst relations. Built/enhanced capability with 60+ test offerings. Exemplar (100%) Customer as promoter score & Execution Excellence Index.Reduced unit cost of testing by 60% & fault seepage by 80%.~275 business leaders and elite Global Specialist mentored & groomed.Specialties: Portfolio, Programme, Delivery & Test Management, Transition & Transformation, Workforce restructuring, Turn-around management, Consulting, Presales, Contract negotiations, Operations, Outsourcing, right-shoring, Service Delivery, Change, Benefit & Risk management, Performance Management, QA modernisation, Test Process Improvement.

Experience

1. Executive Vice President, Client Services

   Globalstep

   Dec 2021 — Present

   As Executive Vice President at GlobalStep, I am the Global Leader responsible for Client success and service excellence. I head the Global Service Delivery for our Strategic Business Units of Digital Products and Games with worldwide operations spanning across multiple service lines.

Education

• S.I.W.S High School

  S.S.C

  1974 — 1983

• Victoria Jubilee Technical Institute (VJTI)

  Bachelor of Engineering (B.E.)

  1985 — 1989

• Indian Institute of Technology, Bombay

  Master of Technology (M.Tech.)

  1989 — 1991

• UCL

  Master of Science (M.Sc.), Telecommunication Engineering

  2001 — 2003

• Ramnivas Ruia College

  HSC, Math, Science

  1983 — 1985

Skills

• Business Process Improvement
• Pre-Sales
• User Acceptance Testing
• Contract Management
• Project Delivery
• Agile Methodologies
• Management
• Portfolio Management
• Contract Negotiation
• Prince2
• Maturity Models
• System Testing
• Offshoring
• Competency Management
• Benefits Realisation
• Program Management
• Quality Management
• Transition Management
• Outsourcing
• Test Management
• Integration
• Cross-Functional Team Leadership
• Sdlc
• Team Management
• Turn Around Management
• Solution Architecture
• Telecommunications
• Requirements Analysis
• Functional Testing
• Regression Testing
• Project Planning
• Leadership Development
• Agile Testing
• Test Automation
• Project Management
• Mainframe
• Vendor Management
• IT Strategy
• Software Project Management
• Itil