Surendher Reguri

About Surendher Reguri

Objective-Dynamic and results-driven Associate Divisional Manager with 20+ years of experience in the -banking and NBFC industry. Proven track record of successfully managing divisional operations, driving -revenue growth, and delivering exceptional customer service. Seeking to leverage expertise in -team leadership, strategic planning, and financial management to contribute to the continued -success of a progressive financial institution-Professional Experience- Divisional Manager (Grade:Manager )-Bandhan Bank, Hyderabad-May-2022 - Present-Lead a team of 43 banking professionals in delivering superior customer service and achieving -divisional targets-Develop and implement strategic plans to drive business growth and expand market share-Analyze financial data and market trends to identify opportunities for revenue optimization -and cost reduction-Oversee daily operations, including account management, loan processing, and customer -inquiries-Conduct performance evaluations, provide coaching and mentoring, and facilitate professional -development for team members-Collaborate with senior management to develop policies and procedures to ensure compliance -with regulatory requirements-Assisted in managing branch operations, including cash management, customer service, and -staff supervision-Supported the development and implementation of marketing strategies to attract new -customers and retain existing ones-Conducted financial analysis to assess the creditworthiness of loan applicants and make -lending decisions-Provided training and guidance to staff members to enhance their product knowledge and -sales skills-Resolved customer complaints and inquiries in a timely and professional manner-Education-Batchler Of Commerce-Kakatiya University-1996-Skills- Leadership and team management- Strategic planning and decision-making- Financial analysis and risk assessment- Customer relationship management- Regulatory compliance- Excellent communication and interpersonal skills-Experince Detail-Banking Unit Manager-Bandhan Bank-May\'2019 TO Oct\'2020-Area Manager -Bandhan Bank Ltd-November 20 TO April 22-Branch Head -Muthoottu Mini Financier ( July\'2015 to May\'2019-Branch Head Muthootu Fincorp-Feb\'2012 to June 2014-Margadarsi Chit Funds Limited-Hyderabad Jul’99-Jun’07-Senior Executive-Personal Details-Date Of Birth: 12th June, 1976-Language Proficiency: Hindi, English & Telugu

Experience

1. Divisional Manager

   Bandhan Bank

   Oct 2024 — Present · Hyderabad, IN

   Strategic Planning & Business GrowthDevelop and implement business strategies to achieve divisional goals.Expand customer base, deposits, and loan portfolio.Monitor market trends and competitor activity.Operational OversightSupervise branch operations, ensuring compliance with bank policies.Manage risk, audit, and compliance within the division.Oversee customer service and grievance redressal.Team Leadership & DevelopmentLead and motivate a team of branch managers and staff.Foster a culture of excellence, integrity, and customer-centricity.Develop and implement training programs.Financial ManagementMonitor divisional P&L, managing expenses and revenues.Ensure asset quality, credit appraisal, and risk assessment.Optimize resource allocation.Regulatory ComplianceEnsure adherence to RBI guidelines, banking laws, and regulations.Maintain relationships with regulatory bodies.Customer Relationship ManagementBuild and maintain key customer relationships.Resolve critical customer issues.Reporting & GovernanceSubmit regular performance reports to HO.Participate in management committee meetings.Key Performance Indicators (KPIs):Business growth (deposits, loans, and profitability). Customer acquisition and retention.Asset quality and risk management.Operational efficiency and compliance. Team performance and development.Skills:Strong leadership and people management.Business acumen and strategic thinking.Excellent communication and interpersonal skills. Risk management and analytical skills.Regulatory knowledge and compliance.

Education

• Z P S S Danthalapally

  s.s.c, Secondary Education

  1990 — 1991

• SR & BGNR Degree College

  Bachelor of Commerce (B.Com.), Business/Commerce, General

  1993 — 1996

Skills

• Customer Retention
• Payments
• Auditing
• Customer Relationship Management (Crm)
• Management Information Systems (Mis)
• Budgets
• Finance
• Mis
• Accounting
• Vendor Management
• Cash Management
• Budgeting
• Mergers & Acquisitions
• Sales
• Team Leadership
• Loans
• Crm
• Executive Management
• Operations Management
• Business Development
• Retail Banking
• Banking
• Risk Management
• Team Management
• Financial Risk
• Talent Acquisition
• Financial Planning
• Branch Banking
• Management Professional-Branch Operations/ Customer Relationship Management
• Credit
• Leadership
• Relationship Management
• Analysis
• Financial Analysis
• Human Resources
• Management