Surender Gandam

About Surender Gandam

Quality Engineering & AI Enthusiast | Certified CSTE Professional | 20 Years of Excellence As a Certified Software Test Engineer (CSTE) with two decades of extensive experience in Quality Engineering, I have consistently delivered robust, efficient, and innovative testing solutions across diverse domains—including Banking, Billing & Subscription Services, Payments, Healthcare, Telecom, and Retail.My comprehensive expertise covers Manual and Automation Testing, Database Validation, Mobile Application Testing, SOA and Web Services (SOAP UI, Postman), Cloud-Based Solutions, ETL, and End-to-End Testing. Skilled in frameworks like POM, Data-driven, Keyword-Driven, and Hybrid, I have successfully designed automation solutions using industry-leading tools such as Selenium, QTP/UFT, and Cypress. AI & Technology Enthusiast: I\'m deeply passionate about exploring cutting-edge technologies, especially artificial intelligence, and actively integrate advanced AI tools into my workflow for optimized efficiency and innovation. My proactive approach allows me to anticipate technology trends and implement practical, AI-driven solutions that significantly enhance testing accuracy, speed, and effectiveness.Core Competencies Include:Robust experience in automation (QTP, Selenium, Cypress)Proficiency in Java, C#, Python, VBScript, and Perl scriptingExpert-level knowledge in Web Services Testing (SOAP UI, Postman)Hands-on expertise in Database Testing, ETL processes, Informatica, Business Intelligence, and EDWComprehensive experience in Mobile Testing across devices, simulators, and cloud platformsAgile practitioner adept in JIRA, Target Process, VersionOne, and RallyProven leadership in mentoring teams, technical screening, hiring, and strengthening QA competencies Proactive Problem Solver: With an analytical mindset, I proactively identify risks and deliver cost-effective solutions. My commitment extends beyond standard practices—I continuously seek ways to enhance processes, drive quality improvements, and mentor teams toward excellence.If you’re looking for a seasoned QA professional who not only understands the intricacies of testing but is also passionate about leveraging advanced AI capabilities to revolutionize quality assurance, let’s connect! Let’s collaborate and drive innovation together!

Experience

1. Senior Quality Engineer

   SiriusXM

   Apr 2016 — Present · New York, NY, US

   Senior Quality Engineer with all end to end Software testing responsibilities. working on manual testing as well as automation script execution responsibilities( Selenium, SOAP UI).Involved in the preparation of Test plans, Test scripts, Creation of Test cases and Test data.Involved in Database testing, End to End Testing (UNIX)Subject matter expert (SME) with following subscription based business model functionalities-Subscriptions, Products, Packages, Add-on\'s and services- Demo, Trial, Promotional and retail plans, Cross selling, Win back\'s, Upgrades/Downgrades functionalities- Advanced rating,Pricing, Billing, Invoicing and Card Payments- Email Notifications, Marketing, Product and services Campaigning functionalities- Service Provisioning, Activation, suspensions, subscription Cancellations and reactivations- Card Payment processing, Payment Gateway testing, Digital Cards, Gift Cards, Credit Card Updater Processes and Feeds/updates from VISA/ Master Card / Discover etc- Direct to Customer(D2C), Point of Sale (POS), B2C, B2B, Dealer services and OEM\'s supportingSkill Set:Test Management Tools: Quality Center (HP QC)/ALM, TFS/MTM, RFT, JIRAAutomation Tools: Quick Test professional (QTP)/UFT, Selenium, Coded UI, Test completeOperating Systems: DOS, Windows 8, UNIX (IBM, HP & SUN), Linux.Languages: C, C++, SQL, PL/SQL, c#, Java, UNIX Scripting, Shell script, python and PERLRDBMS: Oracle7i/8i, 9i/10g/11, MS Access, DB2, ETL Tools,SQL Server 2005/2008/2008R2Web Technologies: Java Script, VB Script, ASP, JSP, Netscape, Internet ExplorerWeb Services : WSDL, UDDI, XML, HTML, Groovy Scripting, JSON, SOAP, SOAP UI and RESTful Servers: IBM Web Sphere, Apache tomcat, IIS, MTS, AS/400, Web logic.Defect Management Tools: Quality Center, Bugzilla, JiraSelenium Suit: Selenium IDE, Selenium RC, Selenium web driver, Junit, TestNG, Selenium GridIDE tools: Borland C++, VC++, Visual Studio, eclipse

Education

• Jawaharlal Nehru Technological University

  Engineering in Computer Science and Information Technology -Btech, Information Technology

  2001 — 2005

Skills

• Defect Tracking
• Hp Quality Center
• User Acceptance Testing
• Test Cases
• Test Management
• Manual Testing
• Sql
• Hp Qtp
• Testing
• Quality Center
• Test Automation
• Web Services
• Soapui
• Software Quality Assurance
• Regression Testing
• Quality Assurance
• Unix
• Java
• Selenium
• Test Planning
• Qtp
• Sdlc
• Agile Methodologies
• Waterfall