Surender Kumar

About Surender Kumar

I lead the MIS and Business Analytics function for a 15-country region at IDP Education, transforming raw data into actionable strategies that guide executive decision-making across South Asia and Southeast Asia.With over a decade of experience, I specialize in building the reporting engines that businesses run on: executive dashboards, forecasting models, pipeline intelligence, and productivity insights. My work isn\'t just about reports—it\'s about providing clarity that helps leadership answer critical questions on revenue, risk, and growth.My contributions have been recognized with multiple Global CEO Awards for Leadership Impact, Traffic Transformation, and Marketing Magic, underscoring a consistent record of delivering high-impact analytics.Core Expertise: Regional & Multi-Country MIS Leadership Executive Dashboards (Power BI, Advanced Excel) Business Forecasting & Scenario Planning Pipeline & Conversion Analytics Data Governance & Standardization Business Partnering (Ops & Marketing)I am always interested in connecting with professionals in analytics, edtech, and business leadership.

Experience

1. Sr Executive

   Niva Bupa Health Insurance

   Sep 2013 — Present · New Delhi, IN

   Responsible for investigate claims (cashless & reimbursements), scrutiny of cases, make a checklist and questionnaire for customer and doctor.Perform investigations for the organization and check the authenticity of the insurance claims made by the policy holders.Inspect the documents and verify the personal and financial records of the insurance claimants and check for accuracy Communicate with the policy holders or witnesses and visit sites to confirm the occurrence of the event and check for any intentional actions Take legal actions against the fraudulent individualsPerform close surveillance on the claimant to evaluate the possibilities for frauds Analyzed information collected from field investigations.Conducted field investigations and initiated appropriate surveillance activities.Managed an investigation in progress until the case has been closed and recommended additional steps to secure necessary background information.Provided updated reports on progress of investigations and recommendations for further actions.Evaluated data and information to identify cases of potential fraud, abuse and wastage.Compiled summary of investigative steps, findings and suggestions.

Education

• MDU Rohtak

  B Com., commerce

  2005 — 2008

• BSEH

  High School Diploma

• Maharshi Dayanand University (MDU), Rohtak

  Bachelor of Commerce - BCom, Business/Commerce, General

• Sikkim Manipal University - Distance Education

  Master of Business Administration - MBA, Business Administration, Management and Operations

• SMU Academy

  Master of Business Administration

• MDU1

  Bachelor of Commerce

• Disha Institute of managment & Technology

  MBA, Operation

  2009 — 2011