Surendar Panjala

About Surendar Panjala

Network Engineer with 2+ years of experience in network administration and cloud…

Experience

1. Network Engineer

   Genpact

   Apr 2025 — Present · Hyderabad, IN

   Implemented and managed Azure Active Directory (Azure AD) for user authentication, Single Sign-On (SSO), role assignments, and access control using RBAC. Designed and maintained network architecture including Subnets, NSGs, Application Gateways, Azure Firewall, VPN Gateways, and ExpressRoute configurations. Monitored and optimized infrastructure performance using Azure Monitor, Log Analytics, Application Insights, and created dashboards and alerts for mission-critical systems. Troubleshooting and managing routing protocols such as OSPF and BGP. Conducting iOS upgrades, security patching, and device bug fixes. Monitoring device health and connectivity via Azure Network Watcher. Managing Palo Alto Firewalls: configuring security policies, NAT, VPN tunnels, and analysing threat logs. Provisioning and supporting Cisco and Aruba Access Points in Azure-integrated hybrid networks. Coordinating with ISPs (AT & T, Lumen, Orange, Airtel) and preparing RCAs. Providing support during outages; coordinating on-call and incident response efforts. Collaborating with site teams for troubleshooting PoE switch/AP issues. Configured and maintained Datadog dashboards to monitor network device health, traffic patterns, and latency across enterprise infrastructure. Set up custom alerts in Datadog to proactively detect anomalies, high bandwidth usage, and link failures. Integrated Datadog with SNMP traps and syslog feeds for real-time visibility into router, switch, and firewall performance. Analyzed Datadog metrics and logs to identify trends, perform root cause analysis, and recommend optimizations. Provisioned, configured, and managed Azure IaaS resources including Virtual Machines (VMs), Virtual Networks (VNets), Load Balancers, and Storage Accounts.