Suren K
Associate Director at Frost & Sullivan
- Role
- Associate Director at Frost & Sullivan
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Suren K
PROFILE SUMMARY: January 2001 – August 2007: Business Presentation Specialist/Team coordinator Providing high quality business presentations for McKinsey Consultants across globe.(Bid winning presentations, competing proposals, LOPs, etc within agreed deadlines) Communicating with high profiled users across the globe. Developing creative templates with Client specific design/color guidelines. August 2007 – January 2012: Sr. Business Presentation Designer/Backup Process Leader Handling kick-off calls with clients on new engagements, requirement gathering & analysis, providing statement of agreed work, resource allocation/capacity management, facilitate the definition of project scope (negotiate when required), goals and deliverables; sharing work procedures to ensure smooth workflow throughout the project. Quality managing critical & high priority presentations/proposal documents Ensuring end products facing clients meet quality metrics and professional standards. January 2012 – till date: Quality Analyst: Responsible for Quality Assurance to clients; Follow-up feedbacks with clients, coaching peers in technical aspects of individual projects to ensure quality deliverables. Implementing appropriate QM methodologies, conducting weekly QM discussions with peers to make sure the quality becomes a habit Leadership & Capability building: Providing process/production knowledge to new hires & performance management for existing colleagues Building capabilities by involving them in multiple projects with scope for improvement Conducting workshops/training for new & existing specialists for skill enhancements Following up client feedbacks and taking appropriate actions based on root cause on constructive feedbacks to regain user satisfactions. Subject Matter Expert in all Business Presentation related topics Mentoring/coaching team members for improved productivity by conducting off-site trainings, fun activities, team outings etc.
Experience
Associate Director
Jan 2015 — Present · Chennai, IN
Education
University of Madras
Bachelor of Commerce - BCom
1990 — 1993
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