Surbhit Paul

About Surbhit Paul

At HSBC, my role as HR CCO anchors risk management for Functional HR teams across shared service centers in eight countries. My responsibilities encompass oversight of all non financial risk (Compliance, Technology, Capacity/Capability, Data, Third Party) for 10 legal entities including 60+ controls across functional HR teams. I have chased challenge and impact in my career. This has resulted in me donning diverse hats across the HR value chain from strategy to implementation to delivery. Key experiences- Business partnering for sales and marketing teams across India and neighboring countries- Risk & Compliance management of HR function across multiple countries- HR strategy formulation and governance - focus on workforce planning and organization design- HR Consulting on projects related to Talent & Transformation- Global People risk/impact tracking and governance; Representation/Papers for risk committees/ board

Experience

1. Vice President, HR Risk and Control

   HSBC

   Jul 2023 — Present · Gurugram, IN

   Responsible for managing risk & compliance in HR functions for shared service centers across 8 countries and 10 entities. Key Responsibilities- Oversee risks within HR functions such as Recruitment, Payroll, ER, and Delivery services- Develop workforce strategies to unify multi-year workforce planning across global business lines- Monitor operations and process of controls operated by country and regional team- Collaborate with HR heads, CCO teams, global risk stewards, and HR Centers of Excellence- Ensure compliance to regulatory mandates and HSBC HR policies- Conduct thematic reviews for assessing the design and operational effectiveness of operations- Create and drive tracking mechanisms to drive achievement of required goalsAchievements- Established people risk governance resulting in 15+ risk papers presented to the DBS ExCo- Created uniform governance structure of HR function across shared service entites- Implementation of controls for emerging risks like interview impersonation- Minimal findings in 10+ audits across Recruitment, Payroll, Compliance, and Delivery services- Formulated a unified Workforce strategy for DBS business lines, addressing key factors such as location, size, structure, and skill requirements- Standardized management of employee files across different countries- Implementation of controls for Workforce planning, Succession planning, and Capability development- Established third-party governance framework

Education

• XLRI Jamshedpur

  Master of Business Administration (MBA), Human Resources Management

  2011 — 2013

• Netaji Subhas Institute of Technology

  B E, Elecronics and Communication

  2004 — 2008

Skills

• Product Management
• Team Management
• Management Consulting
• Business Analysis
• Analytics
• Business Strategy
• Management
• Strategy
• Consulting
• Requirements Analysis
• Leadership
• Employee Engagement
• Market Research