Surbhi Shrivastava
Enabling Consultant @Deloitte
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WORK HISTORY
Enabling Consultant @Deloitte
Hyderabad, IN
EDUCATION
Barkatullah University, Bhopal
Master of Business Administration - MBA, Finance and Human resource
Barkatullah Vishwavidyalaya
Bachelor of Commerce - BCom, Management
Institute of excellence in higher education
Bachelor of Commerce, Management
ABOUT SURBHI SHRIVASTAVA
As a Business Analyst with 4+ years of experience in Agile software and digital transformation projects, I specialize in turning business problems into actionable solutions. My work spans data transformation, business intelligence, system integrations, and conversational AI products—most notably in delivering value-driven chatbot solutions using Gen AI technologies like Retrieval-Augmented Generation (RAG).At Tata Consultancy Services, I’ve led end-to-end business analysis activities from requirement gathering and backlog management to functional testing and go-live support. I’ve collaborated with cross-functional teams to deliver scalable and user-centric solutions while ensuring alignment with business goals.I bring a unique mix of technical understanding and product mindset, backed by hands-on experience in tools like Jira, Confluence, Tableau, and SQL. My certifications in SAFe and Product Management from ISB reflect my commitment to continuous growth and agile excellence.Currently, I’m passionate about building data-driven, user-friendly products that solve real problems—and I’m exploring opportunities that allow me to transition into a product-focused role.
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