Surbhi Gupta

Senior Manager - Human Resources | Enabling Talent, Engaging Teams, Elevating Performance

Role: Senior Manager - Human Resources at upGrad Study Abroad
Location: Delhi, DL, IN
LinkedIn followers: 500 followers

About Surbhi Gupta

As an HR Manager, I oversee the talent acquisition & onboarding, employee engagement function. With over 12 years of experience in HR management, I have successfully led teams & collaborated with business stakeholders to develop effective hiring strategies. I am passionate about leveraging data and technology to optimize the hiring process, enhance the candidate experience, and align the talent strategy with the business goals. I am also a lifelong learner who constantly updates my skills and knowledge through certifications and courses from prestigious institutions, such as IIM-Kozhikode, UpGrad, Udemy, and Coursera.

Experience

Senior Manager - Human Resources
upGrad Study Abroad
Oct 2025 — Present · Noida, IN
HR Business Partnering for upGrad Abroad.Collaborate closely with functional heads to understand people challenges, business priorities and workforce needs.Employee Relations - grievance handling, conflict resolution, policy adherence, disciplinary actionsEmployee Engagement - employee satisfaction, employee surveys, 1:1 & group connect, analysis & proactive steps for employee retention.Rewards & recognition programs, initiatives for better culture, career development path, performance management initiativesTalent strategy & workforce planning - program manage talent acquisition, analyze hiring gaps & requirements, internal mobility efforts as per business expansion plans.HR Data & Insights - own HR data & it\'s accuracy. Gather insights on attrition trends & other people\'s metrics to drive people strategy,

Education

Hindu College, Delhi University
B.Sc, Zoology
2003 — 2006
Indian Institute of Management, Kozhikode
Executive Management Development Programme, HR Management &Analytics
Kendriya Vidyalaya
High School
1997 — 2003
Amity University
MBA, Business Development, Marketing
2006 — 2008

Skills

Performance Management
Sourcing
Vendor Management
Recruitments
HR Consulting
Technical Recruiting
Screening
Benefits Negotiation
Talent Acquisition
Screening Resumes
Networking
Headhunting
IT Recruitment
Recruiting
Data Mapping
Market Research
Mapping
Team Management
Executive Search
Leadership Hiring
Mis
Management
Personnel Management
Human Resources
Talent Management
Interviews

Contact information

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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Surbhi Gupta

Experience

Senior Manager - Human Resources

Education

Hindu College, Delhi University

Indian Institute of Management, Kozhikode

Kendriya Vidyalaya

Amity University

Skills

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