Surbhi Mathur
Program Manager | Product manager | Technical program manager || Amazon | Ex-Accenture | Ex-TCS || IIMK’s eMDP Product Management from IIM-Kozhikode | Google professional AI certified | Google Project management
- Role
- Product and Program Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Surbhi Mathur
Results-driven Product and Program Manager with 13+ years of experience delivering complex, scalable, cross-functional platform and eCommerce products across global teams. Proven ability to translate business needs into product feature, define user stories, prioritize backlog and partner with Engineering, product, business stakeholder and QA to deliver high-quality releases in agile environments. Strong expertise in data driven decision making, roadmap ownership, stakeholder collaboration, and platform scalability in fast paced and ambiguous environments.
Experience
Product and Program Manager
Jun 2025 — Present · Bengaluru, IN
Owned product roadmap, PRD creation, and feature prioritization for Amazon’s large scale multi-regional Seller Verification platform used across global marketplaces.• Partnered with Engineering, design & Product teams to translate business needs into user stories, technical requirements, and sprint plans improving seller experience.• Built a risk-based verification product strategy using behavioral and operational signals, reducing seller onboarding time by 5-6 days and ~30% increase in successful registration across global marketplace while strengthening fraud prevention.• Used analytics and experimentation/A-B testing to prioritize feature enhancements and resolve product gaps, improving onboarding efficiency and seller activation.• Collaborated with operations, compliance, and regional teams to define product requirements and drive adoption globally.• Led creation of product documentation, training materials, and internal communication plans for new launches.• Drove product discovery by identifying seller pain point and partnering with stakeholders to improve the end-to-end seller journey and user experience.• Supported feature launch, adoption and tracking, defining success metrics and monitoring post-launch performance
Education
Sophia Secondary School
High School
1994 — 2008
Rajasthan Technical University, Kota
Bachelor's Degree, Computer Science
Skills
- Sap R/3
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