Surbhi Kumari

HR Service Delivey Associate @Accenture

Bengaluru, IN

I manage end-to-end Leave of Absence and Return-to-Work operations for 650+ employees for a US Client serving as the primary point of contact for FMLA, state, and company leave requests. I process 25+ leave types including parental, caregiver, military, and COVID-related cases while ensuring compliance, accurate documentation, and timely communication. I oversee Transitional Duty and non-medical leave cases, collaborating with HR and legal teams on administrative separation requests as needed. I also train and support new HR specialists across regions to maintain consistent service delivery and operational excellence.

East West Institute Of Technology

Bachelor of Engineering - BE, Electronics and communication engineering

MATS Institute of Management and Entrepreneurship - MIME

PGDM, Marketing and HR