Surbhi Gupta
Software Development | Information Technology
- Role
- Customer Support Specialist at DoubleTick
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Customer Support Specialist
Dec 2024 — Present · Mumbai, IN
Troubleshooting and resolving client issues related to Bots, Templates, Generating Payment Links, and other SaaS-based related issues.• Guide them for Facebook Business Account Verification.• Migration of Business Service Provider (BSP).• Delivering hands-on training sessions to enhance client understanding and product utilization.
Education
JAI HIND COLLEGE, MUMBAI
High School Diploma
JAI HIND COLLEGE, MUMBAI
Bachelor of Science - BS, Information Technology
St. Anne's
High School Diploma
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