Surbhi Anand
Info Edge India Ltd
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WORK HISTORY
@Info Edge India Ltd
SKILLS
ABOUT SURBHI ANAND
An enthusiastic & energetic Inside Sales Account Manager helping businesses strengthen their Customer Relationship by identifying prospects of the clients & help them by finding what they are exactly looking out for,handling existing accounts as Sales specialist & retaining them. Possess the skill to present the product or service to the client in a convincing way.My skills include assesing prospects making most of the available options & closing the profitable association. Going ahead would utilize the understanding of the domain gained in the past 8years. Looking for roles in Inside Sales, Sales Manager/Specialist,Customer Success or Account Manager roles. Key Responsibilities Handled: Sales,Business Development,Account Management,Customer Engagement,Customer Success,Customer Service,Outbound,Inbound,online revenue generation,Client Servicing,Renewals specialist,Upselling,Cross selling,Negotiation,Customer satisfaction,Well versed with different payment methods & interface of the payment gateways,Email marketing,Lead management,Process Management,Performance matrix,MIS reporting,Process enhancement,Team Handling,KPI,Target Achievement,Training,Mentoring & Motivating,Decision Making,Maintaining Data,Cold calling,Escalation,Communication Skills,Leadership & Collaboration. “Believe in working hard as there is no easytrick to success”.
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