Surarapu Eswar Rao
Dynamics Crm Developer @Wipro
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WORK HISTORY
Dynamics Crm Developer @Wipro
Hyderabad, IN
EDUCATION
Berhampur University
Bachelor's degree
ABOUT SURARAPU ESWAR RAO
MS Dynamics CRM Developer with 3+ years of experience in designing, customizing, and supporting CRM solutions tailored to various business needs. Proficient in implementing and maintaining CRM functionalities with strong expertise in:• Microsoft Dynamics 365 CRM (On-Prem & Online)• Customizations & Configurations• JavaScript (Form scripting, validations)• C# for Custom Plugins & Workflows• Power Automate (Flows)• Workflows & Business Rules• Ribbon Customization• Charts & Dashboards• Web Resources Management• Entity Relationships & Data Modeling• CRM Form & View Customization• FetchXML & Advanced Find Queries• Solution Management & Deployment• Data Import/Export & Mapping• Security Roles & User Management Successfully contributed to two major projects:• Healthcare Sector – Developed CRM solutions to streamline patient management and automate service workflows.• Insurance Domain – Customized CRM to manage leads, policies, claims, and enhanced user experience. Key strengths include:• Logical thinking and problem-solving• Strong client support and communication• Smart time management and task ownership• Quick learner with a focus on quality delivery I am currently looking for a new opportunity to leverage my technical and functional CRM knowledge in a challenging and growth-oriented environment.
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