Suraksha R
Looking for SDE role | Passionate Software Developer | Crafting Innovative Solutions for Tomorrow | Full Stack Development | Java, C, C++, Javascript| SDET |Manual testing |Preferred location: Bengaluru, Mumbai, Pune.
- Role
- Analyst(Solution Implemetation Engineer) at Semnox Solutions
- Location
- Mangaluru, KA, IN
- LinkedIn followers
- 500 followers
About Suraksha R
Skilled Software Developer proficient at crafting scalable and well-documented code…
Experience
Analyst(Solution Implemetation Engineer)
Aug 2023 — Present · Mangaluru, IN
Roles and Responsibilities:1) Monitor application system performance through the execution of SQL queries for business users and settlements. 2) Develop SQL queries to extract used data reports from the database. 3) Conduct quality assurance testing for new software releases. Provide technical support to customers via phone and email, addressing complex issues. 4) Troubleshoot and resolve hardware and software issues. 5) Collaborate with the product development team to communicate customer feedback and contribute to continuous improvement. Implement and maintain a systematic helpdesk board for tracking customer issues, ensuring transparency and organization in handling ongoing cases.
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