Suraj Madnani

About Suraj Madnani

WHAT I DOMy career has focused on leading innovative product management and engineering efforts to deliver disruptive products that fuel company growth. With a strong combination of both technology and business management strengths, I excel in steering businesses through start-up and growth phases to become mature organizations and compete more effectively in the global marketplace.WHAT DRIVES MEI am passionate about creating business value through disruptive product innovation. Technology products are a key revenue driver in the financial services and payments space, and they will become an even stronger driver in the future. Companies that harness technology to deliver a better customer experience, reduce operating costs, and compete in the digital world will continue to thrive.AREAS OF EXPERTISE: Strategic Business & Technology Planning, Product Strategy and Development, General Management, P&L Management, Multimillion-dollar Budget Management, Design Thinking/Research, Software Engineering, Artificial Intelligence and Machine Learning, SAFe and Agile Enablement and Maturity, Partnerships & Alliances

Experience

1. Vice President (Group), Chief Product Owner - Risk, Compliance Products Data & Intelligence Solns

   American Express

   Jan 2024 — Present

   As Chief Product Owner, I have the privilege of leading a extremely talented, global team of 200+ product managers, risk managers, data specialists and data scientists. Together, we’re shaping the future of risk and compliance for American Express by leveraging cutting-edge Technology, Data and AI. My remit spans the full product lifecycle-from vision and strategy, through design and delivery, to ongoing operations and optimization. I oversee a diverse portfolio of products and platforms, including Financial Crime Compliance, Model and AI, Automation, and next-generation Data products. My focus is always on building innovative, scalable solutions that deliver measurable value for our customers, partners and stakeholders.I also lead three Centers of Excellence:• AI in Risk Center of Excellence: We turn ideas into production-ready AI capabilities, with a focus on boosting productivity, driving smarter decisions, and unlocking new business opportunities.• Data Management Office: Here, we set the data strategy, ensure robust governance, and develop advanced data, analytics and reporting capabilities that power our products.• Risk Intelligence Center of Excellence: Our team uses cutting-edge technology and AI to monitor and identify risks across 19 domains, helping grow revenue, prevent losses, and engage customers more effectively.Managing a budget in the tens of millions, I thrive on balancing innovation with operational excellence-always looking for ways to accelerate delivery, maximize impact, and inspire my team to do their best work.

Education

• Northwestern University - Kellogg School of Management

  MBA, Strategy, Entrepreneurship and Innovation

• Kellogg Executive Education

  Leading into the Future: Managing in a Changing World

• Duke University

  Corporate Education, Accelerated Leadership Development

• Bharati Vidyapeeth's College of Engineering

  Bachelor of Engineering (BEng), Industrial Electronics

• Harvard University

  Harvard Certificate in Leadership Excellence

Skills

• Market Research
• IT Strategy
• Start-Ups
• Saas
• Vendor Management
• Design Thinking
• Project Management
• Project Delivery
• Business Development
• Strategy
• E-Commerce
• Product Management
• Business Analysis
• Software Engineering
• Cloud Computing
• Digital Product Development
• Enterprise Architecture
• Cross-Functional Team Leadership
• Analytics
• Business Strategy
• Marketing Strategy
• Outsourcing
• Product Innovation
• Quality Assurance
• Mergers & Acquisitions
• Entrepreneurship
• Product Development
• Operations Management
• Program Management
• General Management
• Leadership
• Strategic Partnerships
• Strategic Planning
• Finance