Suraj Kumar

Executive || Operations || U.K || U. S Process || Passionate learner

Role: Executive at EXL
Location: New Delhi, DL, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Suraj Kumar

Driven professional with 3+ years of experience in the customer service industry and a…

Experience

Executive
EXL
Aug 2023 — Present · Noida, IN
Assess customers needs and provide assistance and information on product features. ‌Clients queries resolution. ‌Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis‌Maintain in-stock and presentable condition assigned areas. ‌Remain knowledgeable on products offered and discuss available options. ‌Team up with co-workers to ensure proper clients service‌Build productive trust relationships with clients.

Contact information

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Current company

EXL

59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

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