Surajit Kar

About Surajit Kar

With over 8.5+ years of experience in the IT industry, I have dedicated the last 6.5 years to honing my expertise in ServiceNow Development, Scripting, and Consultancy. Throughout my career, I\'ve had the privilege of working on a variety of ServiceNow projects, helping organizations streamline their IT service management processes and enhance overall operational efficiency. My passion for ServiceNow is rooted in its transformative potential, and I\'m committed to delivering innovative solutions that optimize business operations.I look forward to connecting with like-minded professionals, sharing insights, and exploring opportunities to leverage my expertise in ServiceNow to drive digital transformation and achieve operational excellence. If you\'d like to discuss how we can collaborate or have any questions about ServiceNow, feel free to reach out. Let\'s connect and make meaningful strides in the ever-evolving world of IT and service management.

Experience

1. Infra Dev Specialist

   Cognizant

   Nov 2024 — Present · Kolkata, IN

   Worked for a major financial agency of the United NationsImplementation Area: SPM - Resource Management• Implemented end-to-end RM in SPM scope• Complex condition for different monetary flow• Built Notification Framework with Custom Template Integration• Streamlined Role/User Filtering Mechanism• ATF for reliable regression testing and validation of platform changes.• Given demo to Stakeholders for end-to-end clarity of Resource Management Module. Worked for an American industrial technology conglomerate companyResponsibilities/Key activities: Saviynt Integration with ServiceNow• Developed few custom catalog items in ServiceNow and modified the request payload structure to align with Saviynt API requirements.• Customized and optimized OOB functions to merge multiple application request API calls into a single unified catalog item.• Implemented and validated the end-to-end integration between ServiceNow and Saviynt for automated user access provisioning.• Performed testing, debugging, and documentation to ensure seamless communication between both platforms and maintain scalability.

Education

• Heritage Institute of Technology

  Bachelor of Technology - BTech

  2013 — 2016

• BITS Pilani Work Integrated Learning Programmes

  Master of Business Administration - MBA, FinTech