Surajit Barman

About Surajit Barman

Technical Account Manager | Solutions Architect | Digital Transformation LeaderInnovative and results-driven technology executive with extensive experience steering enterprise-wide digital transformation, hybrid cloud adoption, automation, and AI-driven solutions for Fortune 100 and 500 companies. Proven track record of delivering multi-million dollar projects that drive operational efficiency, revenue growth, and customer success.As a strategic leader, I excel at building and leading high-performing teams, fostering strategic partnerships, and architecting scalable technology solutions aligned to business goals. I bring a deep expertise across cloud computing, software engineering, contact center technologies, and customer success to deliver measurable business value and competitive advantage.Areas of Expertise: Client Technical Strategy & Customer Success Hybrid Cloud Architecture & Automation Software Development Lifecycle & Agile Delivery Digital Transformation & Business Analytics Contact Center Technologies (Genesys, Avaya, Cisco) Cloud Technologies (RHOCP, Azure, AWS, Kubernetes) Team Leadership & Cross-functional Collaboration Product Development & InnovationPassionate about leveraging emerging technologies to solve business challenges and unlock growth opportunities, I thrive at the intersection of technology and strategic business impact to empower organizations for the future.

Experience

1. Ww Partner Technical Specialist - Gsi Service Partners

   IBM

   Jan 2026 — Present · Dallas-Fort Worth, TX, US

   Partner Technical Specialist for IBM’s Global System Integrator ecosystem, responsible for driving technical strategy alignment, solution design, and revenue growth with priority GSI partners- Own the technical relationship with key GSI partners, acting as a trusted advisor on IBM’s hybrid cloud and AI portfolio to shape their reference architectures and offerings- Lead sales engagements with GSI squads, including discovery, demos, and PoCs, to embed IBM technology into joint solutions and accelerate pipeline and win rates- Enable GSI technical and sales teams through workshops, hands-on labs, and assets that build skills and capacity across IBM’s Build/Sell/Service motions- Collaborate closely with IBM sales, Customer Success, and product teams to co-create repeatable solutions, remove technical friction, and scale IBM adoption across global GSI accounts.

Education

• The ICFAI University, Tripura

  Master of Financial Analysis, Finance, General

• Birla Institute of Technology, Mesra

  Engineer’s Degree, Computer Science

  1998 — 2002

Skills

• Business Intelligence
• Python
• Flask
• Session Initiation Protocol (Sip)
• Integration
• Business Analysis
• Software Development Life Cycle (Sdlc)
• Vxml
• IT Strategy
• Genesys Framework
• Java Enterprise Edition
• Enterprise Architecture
• Spring Framework
• Avaya Aura Session & System Manager
• Speech Technology
• Cti
• Agile Methodologies
• Avaya Technologies
• Snap-in Development: Avaya Breeze
• Togaf
• Asterisk
• Avaya Session Border Controller
• Sdlc
• Solution Architecture
• Requirements Analysis
• Ivr
• Software Project Management
• Itil
• Devops
• Business Analytics
• Core Java
• Soa
• Service-Oriented Architecture (Soa)
• Pl/Sql
• Contact Center Architecture
• Web Services
• Project Management
• Vendor Management