Suraj Singh
Leading Operations in the US Retirement, Wealth, and Financial Advisory Services
- Role
- Operations at Genpact
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Suraj Singh
I am a result oriented professional offering over 19 years of rich experience with…
Experience
Operations
Apr 2021 — Present · IN
Leading Operations - US Retirement, Wealth, and Financial Advisory ServicesLeading operations for two major accounts within US Retirement, Wealth, and Financial Advisory Services. Focused on strategic oversight, process improvement, and stakeholder management to ensure exceptional service delivery.**Key Responsibilities:**- Oversee daily operations for two leading accounts- Develop and implement strategic plans to optimize operations- Manage client relationships and ensure alignment with business goals- Lead process improvement initiatives using Lean Six Sigma methodologies- Identify opportunities to implement GenAI for operational improvements- Identifying opportunities to apply Gen AI- Manage complex projects, ensuring timely delivery- Build and lead a high-performing team- Ensure compliance with industry regulations.**Key Achievements:**- Improved efficiency and client satisfaction through operational initiatives- Implemented strategic projects aligned with organizational goals- Led a high-performing team, achieving outstanding service delivery.**Skills:**- Operations Management- Strategic Planning- Stakeholder Management- Process Improvement- Project Management- Team Leadership- Client Engagement- Six Sigma Certification- Regulatory Compliance- GenAI Implementation
Education
Wynberg Allen School
ICSE
1995 — 1996
Agra University
B COM
1998 — 2001
Wynberg Allen School
ISC
1997 — 1998
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