Suraj Ugale
DRA Certified //Debt collection //Credit Card Collection specialist / Engineer / FPL technology / #one score / One Card / Ex#jodo / Ex#byjus
- Role
- Collections Specialist at FPL Technologies
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Suraj Ugale
1.**Telecalling**: Handling inbound and outbound calls, reaching out to prospects, providing information, and following up on leads. 2.**Pre-sales**: Engaging with potential customers before they make a purchase decision, including providing product details, offering solutions, and generating interest. 3.**Overdue Collection**: Managing overdue accounts, making reminder calls, negotiating payment plans, and resolving payment issues with customers. 4.**Credit Collection**: Overseeing the collection of outstanding credit payments, working with customers to ensure timely repayment, and managing accounts receivable. 5.**Customer Service**: Addressing customer inquiries, resolving issues, providing support, and ensuring overall satisfaction. 6.**Customer Handling**: Managing relationships with customers, understanding their needs, and delivering tailored solutions. 7.**Team Handling**: Leading or managing a team, setting targets, providing guidance, ensuring performance, and fostering a productive work environment.
Experience
Collections Specialist
Apr 2024 — Present · Pune, IN
Education
Amrutvahini College of Engineering - AVCOE
BE - Bachelor of Engineering
2018 — 2021
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