Suraj Shaw
NITian|| GATE\'21 (EC) with 78.6 percentile holder
- Role
- Business Analyst at Tata Consultancy Services
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Suraj Shaw
With 3.5 years of experience in the IT industry, I have developed a strong foundation in L2 support, ServiceNow incident management, and client-facing roles across global teams. I began my career as a SAP ECC Support Executive, where I was responsible for IDoc clearance and updates during a go-live production project. My proactive approach and ability to deliver end-to-end service earned me the Star of the Month recognition early in my journey.Over time, I have expanded my responsibilities and currently support operational teams based in Japan, after having worked closely with a UK-based client. I specialize in resolving complex incidents on ServiceNow, ensuring seamless IT operations, and maintaining high service standards.I also possess a basic understanding of Object-Oriented Programming (OOPs), which helps me bridge the gap between functional and technical teams. I\'m always eager to learn, adapt, and contribute to innovative IT solutions.
Experience
Business Analyst
Oct 2024 — Present
Education
National Institute of Technology Rourkela
Master of Technology - MTech, Signal and image processing
Narula Institute Of Technology
Bachelors in Technology, Electronics and Instrumentation Engineering
2017 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.