Suraj Senke

About Suraj Senke

Highly accomplished IT professional with 8years of experience in Technical & Network Engineering, IT Operations, and NOC Incident Management.Proficient in Zscaler, Routing, Switching, Firewalls, VPNs, Pulse Secure VPN, Logic Monitor, and other Network Security appliances.Skilled in resolving server and network issues, including routers, switches, and L1/L2 troubleshooting. Analytical approach to diagnose and provide effective network solutions.Expertise in managing projects, monitoring alerts, and meeting project deadlines.In-depth grasp of switching (VLAN, VTP, STP) and routing protocols (OSPF, EIGRP, BGP, etc.).DHCP and DNS services management on Windows Server.Proficient in people management, shift coordination, SLA adherence, and queue management.Proficient in generating comprehensive offshore reports including roster, SLA, patching, and change reports. Regular communication with Shift Leads for updates and concerns.Strong familiarity with ITIL processes and methodologies.Expertise in ASA firewall, VPN technologies (Site-Site, SSL, IPSec), and Cisco ISE, FTD, ESA, WSA.Sound understanding of AWS Cloud Services (IaaS, PaaS, SaaS, IAM).Certifications: Zscaler Certified Cloud Internet Access (ZIA)NSE 1 - Network Security AssociateNSE 2 - Network Security AssociateAWS Cloud Practitioner - LinkedinCCNA Training Certificate from I-MEDITA CCNP Enterprise Certificate from I-MEDITA CCNP Security Certificate from I-MEDITA CCNP Security ISE, FTS, AWS, VPN from I-MEDITAI can be reached at s••••••••@gmail.com

Experience

1. Cloud Security Engineer- Zscaler

   Tata Consultancy Services

   Feb 2022 — Present · IN

   Key Areas: Certified on zscaler ZCCA-IA and ZCCA-PA, proficient in ZAPP Portal configuration, dynamic traffic routing, policy creation, SSL inspection bypass, and customized firewall control policies.At Tata Consultancy Services, as an IT Analyst, my impactful roles and responsibilities included:Ensuring 24x7x365 critical business continuity across the entire organization spanning the US, APLAC, and EMEA regions.Attaining proficiency with zscaler by achieving ZCCA-IA and ZCCA-PA certifications.Skillfully creating forwarding profiles within ZAPP Portal, tailored for groups based on authentication criteria.Strategically scheduling meetings with Zscaler TAM to promptly address any arising issues.Implementing network optimization by establishing locations for each site once Gre Tunnels are operational, effectively managing traffic flow, and further enhancing granularity through sub-location configurations.Crafting URL Categories aligned with service requests.Designing URL policies for each URL category to maintain stringent web access controls.Facilitating seamless access by creating SSL Inspection Bypass for specific internal and external sites based on user needs.Developing tailored Firewall Control Policies, aligning them with organizational and requester preferences.Demonstrating proactive client management by upgrading Zapp Client to the latest version via the ZIA portal.Successfully configuring web filtering and efficiently managing firewall services.Collaboratively creating new PAC files from third-party vendors to enhance proxy configurations.Skillfully managing change requests, efficiently addressing user requirements to ensure smooth operations.

Education

• P.E.S. Modern College of Engineering

  Bachelor of Engineering - BE, Electronic and telecommunication

  2013 — 2016

• Institute Of Technology , Pune

  Diploma Engineering , Electronics and Telecommunication

  2010 — 2013

• I-Medita Network Learning Institute

  CCNP security pursuing