Suraj Prasad

Director, Gft Delivery @Manulife

Toronto, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Director, Gft Delivery @Manulife

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Toronto, ON, CA

Group Functions Technology Delivery, Finance and Treasury- Modernizing Finance Data Consumption: Establishing new semantic/consumption layer in the Finance Azure EDL and enabling integration with advanced consumers like Agentic AI APIs- Operationalizing custom Agentic AI in Finance & Treasury: Establishing governance and operating models to scale AI initiatives within portfolio in partnership with Advanced Analytics- Automation for Efficiency: Streamlining platform/environment creation in Azure, WebUI Automations, process optimization, and enhancing quality engineering tests and practices.

EDUCATION

N/A

Indian Institute of Management Bangalore

IIMBx Micromasters - People Management, Human Resources Management/Personnel Administration, General

2020 — 2020

Oracle University

Oracle Cloud Infrastructure

SKILLS

Software DevelopmentUnixSoftware Project ManagementCobolBpmnDb2Service-Now.comBmc Remedy Ticketing SystemService Manager 7Requirements AnalysisPl/SqlHp Service ManagerSystems AnalysisBmc RemedyPl/1Data WarehousingIbm Db2Agile MethodologiesJcl

ABOUT SURAJ PRASAD

PMP #20•••95• CSM #891557• CSPO #891557• SAFe6 #55••••••••57• Cloud FinOps Practitioner Certified• Certified DevOps PM™• AWS CP• ITIL V3F by EXIN• ISO/IEC ITSM Associate™• TRIEC Mentor• Ops Officer @ GenBMO ERG• Product/Service Design Mentor for Kerala Startup Mission - Kerala Gov Agency.• Over 14+ years of IT experience, 4 year as Sr Manager, 7+ years of BA, 4+ years of PM experience in SDLC with expertise on ERP Ops & Rels, Cloud FinOps, Business Analysis, Data profiling & modeling, Dev, releases, Project & Portfolio Management.• Assumed Agile Coach and advocate of Agile adoption with Scrum and Product Owner cert.• Experience in PPM tool 0 Clarity and Cloud FPM tool - IBM Cloudability.• Delivery lead for a build team of size 15+.• Worked as a Tech Specialist Business Analysis by leading multiple projects from Req till implementation.• Managed data acquisition/migration projects of high value/complex/uncertain under Finance. Data profiling of 40+ applications and the delivery of ETL transformations to Hadoop/Netezza and SAP S4 Hana as part of technology migration/upgradation.• Build/present for MD/Exec OpCo, CCB, DDC.• Ensure Risk assessments, execution of contingency plan, oversee post project reviews.• Develop and manage schedule, identify early warning indicators, provide direction for early resolution, Risk mitigation, Issue resolution and clear escalation path for program committees.• Knowledge and Experience in Agile methodology concepts and iterative model releases.• System application implementation and Project leading experience in banking domains• Responsible for feasibility study, ROI check, requirement gathering, designing and solution walk through, test strategy and implementation coordination with checklist reviews.• Responsible for time-critical User Service restoration, technical troubleshooting within complex IT systems environment as per ITIL processes.• Understanding of cloud, CI/CD tools and how they fit in with modern ITSM practices• Managing ticket and change management system, incident/change follow-ups and completing formal post implementation checklist and reviews.• Working closely with the Change Managers, Problem managers, EI managers, Prod Implementation team for successful implementation of projects or problem resolutions.• Oversee financials and staffing requirements to meet project delivery timelines and track value for effective decision making.• Experience with multiple technology platforms like Mainframe, SAP S4, ETL, Data Warehousing, Hadoop Build, Netezza Build teams.

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Suraj Prasad — Director, Gft Delivery at Manulife in Toronto, CA | Unifers