Suraj Kumar Singh

About Suraj Kumar Singh

Current Position: Scrum Master/Release Change Management/RTE/Business Analysts (Team Leader)- Led Agile transformations from Waterfall to Scrum, coaching teams on Agile principles and practices- Facilitated Sprint Planning, Daily Stand-Ups, Retrospectives, Reviews, and Backlog Refinement sessions- Managed multiple teams, fostering self-organization and high performance- Built inter-departmental relationships to manage dependencies and align priorities- Ensured adherence to Definition of Ready (DoR) and Definition of Done (DoD) for user stories- Applied Agile metrics (burndown/burnup charts, velocity, cycle time, defect ratio) for transparency and planning- Managed stakeholders through regular updates and risk mitigation strategies- As Project Manager, led cross-functional teams delivering telecom and IT projects aligned with strategic goals- Created detailed project plans with scope, milestones, timelines, and risk assessments using MS Project and Jira- Oversaw vendor engagements, contract negotiation, SLA management, and performance evaluation- Implemented process improvements to increase efficiency and ensure compliance with security/regulatory standards. Release Highlights: Communicating the program\'s objectives and highlighting the tangible benefits for both our valued customers and our business stakeholders with each release. Daily Tracking: I diligently track the progress of our software development process on a daily basis. This includes monitoring the number of stories in testing and development stages, and proactively addressing any deviations from the estimated time of arrival (ETA). Status Reporting: Regularly sending comprehensive status emails to all team members, outlining the current status of stories, the countdown to release, and identifying areas for improvement. I ensure that all committed stories transition smoothly into production. Post-Release Reports: After each release, I provide in-depth reports on the alignment of stories, ETA adherence, and any stories that were deferred. This aids in maintaining process transparency and accountability. Defect Management: Similar meticulous tracking and management processes are applied to defects, ensuring that our software maintains the highest quality standards. Jira Dashboard Creation: I leverage Jira to create custom dashboards tailored to specific project requirements, enabling more efficient project management.I am dedicated to streamlining the release process, enhancing product quality, and ensuring alignment with business goals

Experience

1. Project Manager Scrum Master

   Cognizant

   Dec 2021 — Present · Hyderabad, IN

   As a Scrum Master and Agile Delivery Lead for Agile teams in a product-driven environment.Facilitating Scrum Ceremonies like Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives to ensure consistent delivery cadence.Partnering with Product Owners to maintain sprint-ready backlogs with clear acceptance criteria and realistic commitments.Tracking and helping resolve impediments, risks, and dependencies to improve delivery flow and reduce sprint spillovers.Coaching teams on Scrum, Kanban, and SAFe practices to strengthen Agile maturity and collaboration. Maintaining Agile metrics such as velocity, burndown, and flow metrics using Jira dashboards,Collaborating with stakeholders across product, engineering, QA, and business to align priorities and delivery outcomes.Create Change Control (CC) Change Request (CR) For every Enterprises Release/ Adhoc Release/ Emergency Release Discussed in Open Forum why this deployment is needed.Supporting release activities, including UAT coordination and go-live readiness, to ensure DOD,DOR,Scrum Metrics.BAUnderstand business priorities and responsible for planning, leading, organizing and motivating agile project teams to achieve a high level of performance and quality in delivering agile projects that provide exceptional business value to users. Managing system requirements between the business and the software development team throughout the duration of a project. Adheres to SLA\'s and maintains critical client delivery parameters by tracking and monitoring. Carries a clear understanding of software development and Enterprise Architecture lifecycle, and categorizes scrum tasks in accordance with requirements and governance models identified. Performs Program Management/Scrum Master activities such as chartering, road mapping, user story grooming, iteration planning and retrospectives as well as implementation activities. Documenting and following up on important actions and decisions from meetings.

Education

• Vinoba Bhave University Hazaribagh,B.S.K College Maithon Dhanbad

  B.Sc, Physics Hons

  2012 — 2015