Suraj Kumar Jha

About Suraj Kumar Jha

A highly motivated and results-driven Banquets Manager with over 12 Years of experience…

Experience

1. Banquet Manager

   Seven Seas Hotel

   Oct 2024 — Present · Delhi, IN

   The Banquet Manager is responsible for planning, organizing, and supervising all banquet functions to ensure exceptional service, quality, and guest satisfaction. This role involves coordinating with various departments, managing banquet staff, and ensuring seamless execution of events including weddings, conferences, corporate meetings, and private parties. Key Responsibilities: • Manage the daily banquet operations, ensuring timely setup, smooth service, and efficient teardown of events. • Coordinate with the sales and events team to understand client requirements and event specifics. • Prepare and review banquet event orders (BEOs) and assign responsibilities to staff accordingly. • Supervise the setup of banquet halls and verify arrangements such as table settings, buffets, audio/visual needs, and décor. • Ensure high standards of hygiene, cleanliness, and service are maintained throughout the event. • Monitor guest satisfaction and promptly address concerns or complaints. • Manage inventory of banquet equipment, linen, cutlery, and other service items. • Train, schedule, and lead banquet service team members for consistent and high-quality service. • Maintain proper records of events, staff performance, and client feedback. • Coordinate with kitchen, housekeeping, engineering, and front office for operational support. • Ensure compliance with safety regulations and hotel policies. Key Skills & Competencies: • Strong leadership and team management • Excellent communication and interpersonal skills • Attention to detail and multitasking ability • Problem-solving and decision-making skills • Customer-focused approach • Knowledge of banquet service techniques and food safety regulations • Familiarity with POS and event management systems

Education

• Army school

  10th and 12th

  2007 — 2010

• Jindal school of hotel managment, associate with cesar ritz college switzerland

  Diplomain hotel managment

  2012 — 2015