Suraj Kumar

Senior Customer Success Operations Manager @PubMatic

South Delhi, DL, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2024 — Present

Senior Customer Success Operations Manager @PubMatic

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Leading a team of operations managers to support and grow publisher partnerships- Acting as an SME for mobile monetization, with expertise in SDK integrations- Driving revenue growth by expanding partnerships and improving monetization strategies- Supporting clients on technical issues, ad stack troubleshooting, and integrations- Recognized by clients and internal teams for a strong understanding of publisher monetization- Working with internal teams to streamline processes and automate workflows using GenAI, allowing CSOMs to focus on business growth.

EDUCATION

2007 — 2010

Punjab Technical University

B.Sc Mass Communication, Advertsing, Journalism, Media/ Communication Industry

2013 — 2015

IMT, Centre for Distance Learning, Ghaziabad

Post Graduate Diploma in Management - Marketing

SKILLS

Content WriterDigital MarketingDigital MediaMarketing CommunicationsSocial MediaOnline AdvertisingSearch Engine Marketing (Sem)Creative WritingOnline MarketingContent DevelopmentSocial Media MarketingManagementCorporate CommunicationsTeam Management

ABOUT SURAJ KUMAR

An adops professional with hands-on experience on ad trafficking, programmatic advertising and tools like DoubleClick for Publishers aka Google AdManager, EPOM, Bidscube, SmartAdserver and Aniview. Have worked with various exchanges Google AdExchange, AdSense, AdMob and Supply Side Platforms. Indepth knowledge of the adtech ecosystem on both demand side and supply side platforms and web development. Expertise in IABs Open Real Time Bidding (oRTB) specifications Hands on experience with prebid implementation and on page troubleshooting via Chrome Console/Mozilla Firefox Console Hands-on experience on Google AdManager ((DoubleClick for Publishers (DFP)+ AdExchange)) and PubMatic’s platform Setting up of Programmatic Guaranteed and Direct Campaigns Running high impact ad campaigns via third party creatives Setting up Orders & Line Items in DFP Setting up Amazon’s TAM/UAM, Google’s Exchange Bidding Ad trafficking, setting pricing rules and blocking advertisers for inventories Technical knowhow of DoubleClick Campaign Manager (Google Campaign Manager) and DoubleClick for Bid Manager (Display & Video 360), Google AdWords, LinkedIn, Facebook, Google Tag Manager (GTM)

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