Suraj Gupta
Manager - DC Operations
- Role
- Manager - Dc Operations at Delhivery
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Suraj Gupta
Graduated from Oriental College Of Commerce And Management. Completed certification in…
Experience
Manager - Dc Operations
Jul 2025 — Present · Mumbai, IN
Handling 10 Hubs across the Central mumbai with full operational accountability.Direct reporting from 25 Team Leads (TLs) and Assistant Team Leads (ATLs) — ensuring smooth coordination and performance monitoring.Driving overall operational efficiency including inventory control, manpower management, and daily execution.Monitoring key KPIs such as order fulfilment rate, shrinkage, SLA, and customer satisfaction metrics.Providing training and support to TLs/ATLs for performance improvement and team development.Implementing process improvements to reduce cost and improve hub productivity.Ensuring compliance with company SOPs, safety standards, and audit requirements.Coordinating with cross-functional teams like logistics, HR, procurement, and central operations.Leading new hub launches or process rollouts in the area as per company expansion plans.Handling escalations and solving on-ground issues efficiently and promptly
Education
University of Mumbai
B.com, Logistics, Materials, and Supply Chain Management
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