Suraj Gulati
Engineer: IOT Engineering
- Role
- Information Technology Engineer at Cisco
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Suraj Gulati
Professional IT manager who has been in the industry for more than 7 years. Detail and…
Experience
Information Technology Engineer
Jul 2019 — Present · Bengaluru, IN
Looking after the IOT platform services provided by Cisco Jasper IOT Platform.Proactively monitoring the complete Data centre wiz using tools like splunk, graffana, Event management system, Observium.Continuous support to Cisco Jasper platform named Control centre enterprise customers and Jasper powered operators.Assist in major deployments and upgrade release of platforms.Maintenance of servers like tomcat, hypervisor by performing health check-up and restarting servers as and when required while maintaining high availability.Maintenance of database servers used for reporting and and run SQL queries as per SOP.Complete Incident management as per SLA and ensuring RCA.Hands on experience in ITSM tools for ticketing like JIRA,Salesforce and change management tool Cherwell.Active communication with customers regarding service downtime, change request, maintenance and upgrades.
Skills
- Iptv
- Cisco Technologies
- Ccna
- Technical Support
- English
- Conditional Access
- Routers
- Wireless Routers
- Vod
- Transmission
- Routing
- Dvb
- Router Configuration
- Set Top Box
- Digital Tv
- Mpeg-4
- Mpeg2
- Mpeg
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.