Suraj Chauhan

About Suraj Chauhan

IT Infrastructure Administrator with 8+ years of experience managing hybrid enterprise…

Experience

1. Senior Engineer- Infrastructure Management Service

   Kaseya

   Nov 2022 — Present · Karnataka, IN

   Windows Server Administration: Proficient in installing, managing, and troubleshooting Windows Server 2012, 2016, 2019, and 2022 environments. Skilled in resolving OS-level issues and ensuring optimal system performance.• Skilled in patch management using Kaseya VSA and RMM tools for vulnerability resolution, deployment, testing, and scheduling to keep systems secure and updated.• Monitor system alerts for hardware, software, service, and network issues; fine-tune thresholds (CPU, RAM, Disk, Services, Logs) for accurate monitoring and reduced false alerts.• Manage and configure Active Directory, DNS, and DHCP – create, modify, disable user accounts, manage OUs, and security/distribution groups.• Configure Azure AD Connect for hybrid synchronization with on-prem AD and enable Single Sign-On (SSO) for cloud applications.• Administer users, groups, and devices in Azure AD; assign roles, permissions, and implement Conditional Access and MFA for security.• Create and apply Group Policies (GPOs) for security, software deployment, and access control; validate GPOs in staging before rollout.• Manage devices through Microsoft Intune – deploy, configure MDM/MAM policies, and enforce compliance with reporting.• Administer Microsoft 365 – manage user accounts, groups, and licenses via Admin Center; handle Exchange Online mailboxes, forwarding, shared mailboxes, and retention policies.• Handle virtualization using Hyper-V & VMware – deploy, manage, and troubleshoot VMs, perform migrations, and optimize resources.• Manage backup and disaster recovery using Veeam, Unitrends, and Kaseya, perform restoration testing, and troubleshoot failures.• Monitor and optimize system performance, resolve issues, maintain IT assets, and ensure security compliance.• Collaborate with teams to implement IT projects, enforce policies, and maintain documentation and SOPs.

Education

• Tanta University

  Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

  2012 — 2017