Suraj Chandel

Senior process associate

Role: Senior Process Associate at Swyft Outsourcing Solutions
Location: Chandigarh, CH, IN
LinkedIn followers: 500 followers

About Suraj Chandel

I am a customer service professional with a strong background in international client support. With 6+ years of experience, I’ve worked with diverse teams and customers across different time zones and cultures, delivering efficient, empathetic, and solutions-focused service.I’m always open to learning new systems and tools, My strengths lie in communication, problem-solving, and building long-term customer relationships. I thrive in fast-paced, multicultural environments and am passionate about ensuring customer satisfaction through clear processes and personalized support.

Experience

Senior Process Associate
Swyft Outsourcing Solutions
Sep 2025 — Present
Working as process associate handling customers query via email and chat. Also helping new joiner with training for the process.

Education

Indo Global College of Engg. Abhipur
Bachelor of Technology - BTech, Computer Science
2012 — 2016

Contact information

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Current company

Swyft Outsourcing Solutions

Business Consulting and Services · 6 employees · Founded 2025 · Chandigarh, India

Swyft Outsourcing Solutions helps logistics, distribution, E-commerce and industrial businesses reduce operational load by building focused, pilot-led back-office teams that operate like an extension of their in-house function. Built by operators who have scaled live operations from the ground up, Swyft exists to solve a common problem: critical teams spending time on constant, non-differentiating work that pulls focus away from growth, service, and decision-making. We don’t believe in large rollouts on day one. We start small, prove value, and scale only when it genuinely helps the business. What we support Swyft typically supports operational and back-office functions such as: Billing & invoicing coordination Accounts payable & finance administration Logistics administration (track & trace, exception handling) Claims, returns, and quality administration Customer & internal operations support Each engagement is designed around clear scope, measurable outcomes, and minimal disruption to existing teams. How we work Pilot-led approach : 30–60 day pilots to benchmark quality and turnaround Operator-built teams : designed to feel in-house, not outsourced Lean by design : no unnecessary layers, no generic delivery models Industry-focused : logistics, distribution, E-Commerce and industrial operations Our teams are supported by documented processes, structured onboarding, and clear reporting, ensuring consistency without adding management overhead. Who we work with We partner with businesses that value reliability, clarity, and sustainable growth, from fast-growing operators to established organizations looking to create capacity without increasing complexity. Our philosophy Good operations aren’t built by working harder. They’re built by working clearer. Swyft is designed for leaders who want calm, controlled scale — not noise.

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About Suraj Chandel

Experience

Senior Process Associate

Education

Indo Global College of Engg. Abhipur

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