Surag Ghosh

About Surag Ghosh

I am a Six Sigma Greenbelt-certified professional with 18+ years of experience in the pharmaceutical industry, specializing in pharmacovigilance, client engagement, and strategic solutions development. Currently, as Associate Director, Solutions and Account Management at Parexel, I play a key role in driving business growth, designing innovative PV solutions, and strengthening client partnerships through a consultative approach.My expertise spans clinical trial safety, post-marketing safety, regulatory compliance, and automation-driven efficiency. I have successfully led teams of up to 120 professionals across multiple global locations, managing safety case processing, literature screening, and regulatory inspections (FDA, MHRA, EMA, etc.).In my current role, I: 1. Develop tailored PV solutions for clients by integrating cutting-edge automation and technology, ensuring operational excellence and compliance. Lead strategic pre-sales efforts, engaging with clients early to shape competitive and cost-effective service offerings. Oversee complex global projects, collaborating with cross-functional teams to optimize pharmacovigilance workflows. Act as a key client liaison, ensuring seamless project execution while identifying opportunities for service expansion.As an SME in automation initiatives, I have spearheaded Natural Language Processing (NLP)-based literature search automation, streamlining safety data management. My passion lies in leveraging technology and data-driven strategies to enhance drug safety, regulatory compliance, and business impact.

Experience

1. Associate Director, Solutions and Acct Management

   Parexel

   Aug 2021 — Present

   Pre-sales:• Collaborating with operational & commercial staff to support sales targets, including but not limited to: Strategic guidance Identification of new opportunities Development of creative, competitive program offerings Driving early engagement• Drive a consultative approach that enables Parexel to develop unique business solutions and positions the value of those solutions to drive industry leadershipSolutions Development:• Engages with experts and leads the formulation of short term and long-term strategies to maximize value for the customer • When developing solutions, considers operational and financial risks and proactively consults internal stakeholders for input• Participates in capabilities meetings, sales engineering processes, proposal ideation, bid defense meetings and Q&A sessions.Post-award account management:• Serves as a resource and mentor to program managers and leads• Supports requests for expansions in scope and pursuits of new business for current partners• Acts as a point of escalation for clients• Actively participates in leading industry forums and professional organizations

Education

• T. John College, No.80/1, Gottigere Post, Bannergatta Road, Bangalore-83

  Master of Science (MSc), Biotechnology

  2008 — 2010

• Guru tegh bahadur school

  Higher Secondary school, Science

  2002 — 2004

• T. John College, No.80/1, Gottigere Post, Bannergatta Road, Bangalore-83

  Bachelor of Science (BSc), Biotechnology

  2004 — 2007

Skills

• Clinical Data Management
• Biotechnology
• Meddra
• Ich-Gcp
• CRO
• Regulatory Affairs
• Lifesciences
• Argus Safety
• Life Sciences
• Clinical Trials
• Pharmacovigilance
• Fda
• Drug Safety
• Good Clinical Practice (Gcp)
• Training
• Clinical Research
• Regulatory Submissions
• Microsoft Office
• Medical Coding
• Computer System Validation
• 21 Cfr Part 11
• Healthcare
• Drug Development
• Gcp
• Sas
• Inform
• Powerpoint
• Microsoft Excel