Surag Rajeevan
Sales Manager - Account Management at Freshworks | 2x President’s Club Winner | Ex-Amazon
- Role
- Regional Sales Manager at Freshworks
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Surag Rajeevan
As a Sales Manager - Account Management at Freshworks, I consult and deliver world-class SaaS solutions to Mid-Market and Enterprise customers in the European market. I help them enhance customer engagement and improve employee productivity by understanding their business problems and workflows, as well as providing insightful solutions.I also build and maintain key relationships with customers and partners, and identify and close cross-sell and upsell opportunities to ensure portfolio growth. I collaborate with cross-functional teams and leverage resources to achieve customer satisfaction and retention. I have consistently met and exceeded my monthly, quarterly, and annual targets, earning the President\'s Club Award in 2020 and 2025.I have leveraged my technical skills and knowledge to support and assist customers and partners on various issues and challenges. I am passionate about learning new technologies and trends, and applying them to deliver value-added solutions. I aim to empower customers and partners to succeed and grow with Freshworks.
Experience
Regional Sales Manager
Jun 2025 — Present · Chennai, IN
Manage and grow strategic top enterprise accounts across Europe.• Serve as the primary commercial point of contact for key enterprise logos using Freshworks solutions.• Engage regularly with CX and IT executives to understand their priorities, challenges, and objectives.• Map customer pain points to Freshworks capabilities in Customer Support and IT Service Management.• Drive product adoption, expansion, and deeper usage across enterprise portfolios.• Advocate for customer needs internally and influence solution roadmaps where relevant.• Build and nurture long-term executive relationships to strengthen account strategy and retention.• Ending Q3 2025 at 140% attainment.• Ending Q4 2025 at 142% attainment.• Ending 2025 at 145% attainment.
Education
Parul University
Bachelor’s Degree, Mechanical Engineering
2009 — 2013
SVIT, Vasad Official
Master’s Degree, Mechanical CAD/CAM
2013 — 2015
Skills
- Teamwork
- Autocad Mechanical
- Cad/Cam
- Microsoft Word
- Mechanical Engineering
- Design Engineering
- Machining
- Ptc Creo
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