Suradip Das
Ex-Aegis | Ex- ASPL | Ex- 24/7.ai | Engineer at -Novonesis
- Role
- Software Engineer at Novonesis
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Suradip Das
At ASPL Info Services, our team enhanced help desk operations, where I played a key role in managing and resolving MFA issues, monitoring systems with Splunk, and ensuring seamless AD support. My proficiency with ticketing tools like Summit AI and ServiceNow contributed to a more organized issue resolution process.With a foundation in Business/Commerce from Monalisa English School, I leveraged my analytical thinking to optimize support documentation and printer troubleshooting. Committed to continuous improvement, I successfully completed an EF SET English Certificate to further refine my communication skills, ensuring clarity and effectiveness in all client interactions.
Experience
Software Engineer
Jun 2025 — Present · Bengaluru, IN
Education
Monalisa English School
12
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