Surabhi Naveen
Amazon AdTech | Enabling Support Engineering Excellence | Championing Innovation, Performance & DEI
- Role
- Support Engineering Manager at Amazon
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Surabhi Naveen
With 20 years of experience across global technology environments, I’ve built my career around one core belief: great leadership is where innovation, empathy, and execution meet.I currently lead Support Engineering Enablement and Technology Optimization within Amazon AdTech (AMC) driving scalable solutions, elevating support engineering performance, and helping teams deliver high-impact outcomes. My journey has spanned AWS Infrastructure supply chain, Information Security, and DevOps/SRE, giving me a holistic view of how technology decisions shape business results.What I truly enjoy is bringing clarity to complex environments, empowering teams, and creating systems that scale with both speed and reliability. Whether it’s driving cost-optimized tech programs or strengthening engineering excellence, my focus remains consistent:enable people, simplify processes, and amplify impact through product. Beyond the technical sphere, I’m deeply committed to building inclusive, high-trust cultures. As a strong advocate for Diversity, Equity & Inclusion (DEI), I believe that innovation thrives when every individual feels seen, valued, and supported.In a constantly evolving tech landscape, my purpose is to: • Lead with intention • Elevate teams and voices • Champion innovation rooted in people-first thinkingI’m passionate about learning, mentoring, and helping teams navigate change with confidence and clarity because sustainable success is always a shared journey.
Experience
Support Engineering Manager
Dec 2023 — Present · Bengaluru, IN
Empowering Global Ad Tech Partners and Customers through Amazon Marketing Cloud (AMC) Support.
Education
Visvesvaraya Technological University
Bachelors of Engineering, Computer Science
S P Jain School of Global Management
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
2019 — 2021
MMK & SDM Women's College
I PUC & II PUC, Physics, Chemistry, Mathematics, Biology
Texas McCombs School of Business
Post Graduate Program in Artificial Intelligence for Leaders, Artificial Intelligence
St. Josephs High School
Schooling, Science
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