Supriya Chaubey
- Role
- Senior Product Analyst at Walmart Global Tech India
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Supriya Chaubey
I am a seasoned data analyst with a strong background in leveraging data-driven insights…
Experience
Senior Product Analyst
Jul 2022 — Present
Developed business metrics and calculations to support daily business decision-making for Walmart international e-commerce business in Mexico & Canada markets, which resulted in increased efficiency and effectiveness of business operations. • Led the LOT project, analyzing customer adoption of Live Order Tracking to reduce the load on the call center for order-related queries. Conducted analysis on target customers by looking at call center data and then post launching on project started to capture the adoption via multiple sources, Calls per order, impact on calls post interaction with project, customer surveys etc. to understand the impact of LOT on customer behavior and satisfaction. • Successfully integrated multiple data sources by collaborating closely with data engineers, resulting in streamlined data and improved data quality for business metrics calculation. • Presented findings and recommendations to stakeholders to identify and track project success metrics, leading to improved project outcomes and increased stakeholder satisfaction. • Collaborated with front-end development teams to integrate events and tags for tracking business metrics during project development. Demonstrated expertise in Data analytics, metrics calculation, decision making, stakeholder management, Adobe analytics, Python programming, SQL, DWH concepts, Business understanding etc. to successfully lead the project from start to finish. • Created automated dashboards with deep-dive analytics metrics for business overview and project analysis, which provided actionable insights for decision-making and resulted in improved business performance. • Developed interactive Adobe dashboards to present data in a user-friendly and visually appealing way, resulting in improved data accessibility and understanding for stakeholders.
Education
Indian Institute of Management, Kozhikode
Executive Program in business analytics, business analytics
2019 — 2020
Narsee Monjee Institute of Management Studies, Mumbai
Postgraduate Degree, Marketing/Marketing Management, General
A.P.J.A.K.T.U.(formerly known as U.P.T.U.)
Bachelor of Technology (B.Tech.), Computer Science
2012 — 2016
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