Supriya M.

About Supriya M.

Creative thinking, good communication skills to understand and recruit passive candidates, a strong technical background and an understanding of different recruiting needs in both agency and in-house settings. Responsible for planning, coordinating and executing end to end recruitment activities & also has responsibility for managing and motivating the team members, making the right decision during the recruitment process as well as helping recruiters with a need assessment. This involves interacting with senior stakeholders on a regular basis so that the HR function meets the needs of all the employees

Experience

1. Lead - HR

   ValueLabs

   Dec 2023 — Present · Hyderabad, IN

   Managed daily staffing fulfilment for major clients, ensuring timely job postings, resume sourcing, and alignment with client SLAs.• Acted as a business advisor on market trends, competitive intelligence, and workforce planning, enabling informed decision-making.• Led and mentored a high-performing team and ensuring delivery targets and conversion ratios (70–80%) were consistently met.• Aligned team output with P&L performance tracked monthly productivity vs profitability, enabling strategic adjustments when needed.• Oversaw candidate lifecycle: quality sourcing (80% skill match), interview coordination, feedback loops, offer processing, onboarding, and timesheet tracking.• Created effective training plans to improve team performance and managed escalations to maintain client satisfaction.• Maintained strong TAT metrics across communications, submissions, and client feedback cycles.• Managed client escalations proactively through continuous follow-up, feedback management, and documentation.• Scheduled regular team performance reviews and ensured all deliverables were aligned with KPIs.• Acted as primary point of contact for particular accounts, handling rate negotiations, interpersonal issues, HR escalations, and assignment extensions.• Maintaining high-level data for tracking all the end-to-end information for the positions I am taking care.• Timely updates to the delivery leadership regarding the candidate joining updates and involved in post joining engagements to ensure healthy communication with the delivery team.• Proactive hiring based on the confirmation from the customer to ensure timely & quality resource delivery.• Training the newly joined recruiters about the process and monitoring on the performance.• Involved in sourcing Niche requirements and helping the team to get profiles by using different sourcing strategies.• Coordinating the project leads to joint sourcing to ensure finding the right profiles as per the client’s expectations.

Education

• Jawaharlal Nehru Technological University, Kakinada

  Master of Business Administration - MBA, MBA

  2012 — 2014