Supreet Dhayapule
Technical Support Operations Engineer @Checkit
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WORK HISTORY
Technical Support Operations Engineer @Checkit
Fleet, GB
Supervised the monitoring and maintenance of HVAC, temperature, and refrigeration systems to ensure efficient operation and minimize downtime, while providing support to first and second-line teams- Improved problem-solving capabilities by fostering close collaboration with on-site engineers and contractors to diagnose Building Management System (BMS) controls. This collaboration reduced downtime by 50% by strictly adhering to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)- Delivered exceptional 24/7/365 critical refrigeration incident management service to over 350 branches for multi-site retailers John Lewis and Waitrose Partnership, ensuring 99.9% uptime and preventing potential losses exceeding £0.9 million, while maintaining an annual attrition rate of less than 5%- Implemented proactive measures in control automation to enhance system reliability and performance through BMS control systems.
EDUCATION
University of Bath
Master's degree, Engineering Business Management
University of Mumbai
Bachelor of Engineering - BE, Mechatronics, Robotics, and Automation Engineering
ABOUT SUPREET DHAYAPULE
With a Master\'s degree in Engineering Business Management from the University of Bath, I…
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