Supratim Kar

Experience

1. Project Account Manager

   EKCS

   Jan 2025 — Present · Gurugram, IN

   As a Project Account Manager, I serve as a strategic partner and trusted advisor to top-tier clients, fostering long-term relationships built on value, trust, and mutual success. With a strong foundation in client engagement, project execution, and cross-functional leadership, my role bridges business goals with operational excellence to drive impactful outcomes. Strategic Client ManagementI specialize in retaining and nurturing high-value client relationships by deeply understanding their challenges, business objectives, and success metrics. My focus extends beyond short-term wins and I develop long-range strategies that align client needs with organizational strengths to maximize growth and service value. Consultative LeadershipBy engaging clients in in-depth discovery conversations, I help identify bottlenecks, approval hierarchies, and operational gaps. This allows me to collaborate with internal leaders in Production, Technology Operations, and Client Services to build tailored workflows, communication systems, and scalable processes. Operational OrchestrationI lead the setup and documentation of processes, manage scopes of work (SoW), and coordinate with internal teams to ensure day-to-day execution aligns with client expectations. With mentorship from senior stakeholders, I continuously refine client communication strategies and drive seamless service delivery. Visionary and Influential CommunicatorWhether it\'s managing multiple accounts, leading strategy sessions, or translating client needs into action plans, I bring strong communication skills across all channels — in person, via email, phone, or across departments. I serve as a unifying voice between clients and teams, ensuring clarity, momentum, and accountability.