Supratim Ghose
Global Delivery Leader | Operational Strategy & PMO Leadership | AI-Driven Transformation | Site & General Management | Engineering Excellence
- Role
- Director - Customer Operations at Aurigo Software Technologies
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Supratim Ghose
Established leader in global delivery with a strong track record of building and scaling high-performing, cross-functional teams across geographies. Expert in setting up PMOs, driving operational excellence, and leading complex, enterprise-wide programs. Known for nurturing talent, fostering innovation, and aligning delivery with strategic business outcomes. Experienced in leveraging AI and emerging technologies to enhance delivery efficiency and enable data-driven decision-making. Passionate advocate for Diversity & Inclusion. Combines entrepreneurial thinking with deep expertise in delivery, technology, and stakeholder management.
Experience
Director - Customer Operations
Nov 2025 — Present · Bengaluru, IN
Transitioned into this role within Aurigo. Owning the operating rhythm for all post-sales functions, standardizing and governing customer-facing processes, and leading performance measurement across the customer lifecycle. Enhancing PMO practices for project tracking and executive reporting, while serving as a trusted advisor to executive leadership and a key enabler for global functional teams.
Education
University Vishweshwaraya College of Engineering
Bachelor of Engineering - BE, Mechanical Engineering
1993 — 1997
Amity University
Master of Business Administration - MBA, Entrepreneurship and Leadership
2017 — 2018
Skills
- Qtp
- Web Applications
- Xml
- Data Warehousing
- Agile Project Management
- Software Development
- Scrum
- Software Project Management
- Quality Assurance
- Telecommunications
- Test Management
- Integration
- Manual Testing
- Software Quality Assurance
- Enterprise Software
- Sql
- Visio
- Linux
- Quality Center
- Vendor Management
- Pre-Sales
- Mobile Applications
- System Testing
- Agile Methodologies
- User Acceptance Testing
- Management
- Strategy
- Hp Quality Center
- Test Planning
- Test Automation
- Web Services
- Databases
- Testing
- Release Management
- Clearcase
- Saas
- Visual Studio
- Software Documentation
- Sdlc
- Cti
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