Supranita Pachal
Technical Writer 2 @利盟
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WORK HISTORY
Technical Writer 2 @利盟
Kolkata, IN
Write, maintain, coordinate, and produce all end-to-end technical hardware and software documentation for Optra, including User Manuals, Implementation and Set-up Guides for both print and onlíne formats, ReadMe, Use-case Blueprints, and Technical Specifications.• Discuss & interview subject matter experts (SMEs) for the purposes of gathering and dissecting relevant information for the technical documentatíon. • Use structuted DITA authoring tools to cteate and maíntaín product documentatíon.• Make use of shared content whenever possíble, and adhere to Lexmark best practices and style guide.• Respond to inquiries from all levels of the organízatíon pertaining to documentatíon for Optra.• Create blogs and announcements as needed for the go.lexmark.com based on POCs and other intriguing technical features with each update. • CMS: Actively work on the AEM (Adobe Experience Manager) pages to present updated technicalities in the Accelerator Hub for customers. • Browse through the Azure board for gathering important aspects of all the new features pertaining to the software products in each of the releases to draft Release Notes and Announcement.• Manage documents and keep the version control for the items updated with each upgrade, and in respective folders.
EDUCATION
Calcutta University, Kolkata
Bachelor of Arts - BA
Agrasain Balika Siksha Sadan
Graduate
ABOUT SUPRANITA PACHAL
I\'m currently working as a Technical Writer - delving deep into the technicalities of IoT devices, IoT Platform Services, and the Accelerator Hub at Lexmark. Gaining momentum in using structured authoring tools like DITA & Vasont for creating and maintaining product documentation. Achieving finesse in working at Adobe Experience Manager (AEM). I\'ve gathered experience in market research analysis & writing, drafting collaterals, press releases, and guest blogs. Have swang my wand of creative writing on multiple niches including cryptocurrency, blockchain, travel, and food. With profound communication skills, I\'ve been a potent journalist at the Statesman and is always open to opportunities that upgrade my skill-set in the highly competent industry.
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