Suparna Menon

About Suparna Menon

Over 25 years of experience in managing line function portfolios and consulting practices for Marketing, Customer Experience Management, Digital Transformation, Brand Crafting, Experience Design as well as technology enablement for business transformation. Have worked with businesses in Telecom, Media & Entertainment, Banking, Insurance, CPG across AP, MEA, Europe, NA. I enjoy working at the intersection of Business Strategy, Human Centered Design Thinking and new technologies in digital, cognitive, enterprise transformation.Some of my most fulfilling experiences have been built while consulting with clients for Digital advisory solving for a variety of business problems and learning new things through those partnerships.

Experience

1. Client Partner Ibm Consulting

   IBM

   Jul 2024 — Present · IN

Education

• Mount Carmel College Bangalore

  Bachelor of Science, Electronics

  1987 — 1990

• Bangalore University

  Master of Business Administration (MBA), Marketing/Marketing Management, General

  1990 — 1992

Skills

• Social Media Engagement
• Business Analysis
• Global Delivery
• Strategy
• Team Management
• Business Intelligence
• Technology Enablement for Marketing & Customer Experience Transformation
• Digital Transformation
• Sales Performance Optimization
• Consulting
• Social Media
• Front Office Digitization
• Program Management
• Business Transformation
• Service Performance Optimization
• Management Consulting
• Customer Engagement
• Business Process Improvement
• Business Development
• Brand Architecture
• Marketing Performance Optimization
• Vendor Management
• Leadership
• Crm
• Pre-Sales
• Brand Management
• Marketing Strategy
• Customer Experience
• Telecommunications